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Guest Experience Expert

Marriott International
Dubai, UAE
Full-time
Onsite
Discovered Today
Guest serviceGuest request handlingGuest experienceOperational supportReport preparationLocal area recommendations

Full Job Posting

Role overview

Guest Experience Experts help create unique, memorable guest experiences throughout a stay.

The role combines operational support, responding to guest requests, preparing reports, and sharing local points of interest.

Responsibilities

  • Handle operational needs and respond to guest requests.
  • Prepare reports and share local points of interest.
  • Move around the work area and perform hands-on tasks to support guest service.
  • Follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality and professional communication standards.

Qualifications

  • A high school diploma or equivalent is recommended.
  • No related work or supervisory experience is required; no license or certification is required.
  • The role involves standing, sitting, or walking for extended periods and moving, lifting, carrying, pushing, pulling, or placing objects up to 10 lb (4.5 kg) without assistance.

Workplace and schedule

  • Full-time position at Delta Hotels, Dubai Investment Park, Dubai, United Arab Emirates.
  • The posting states that the role is not remote.

About Delta Hotels

Delta Hotels focuses on practical travel experiences and aims to provide guests with the essentials they need.

Delta Hotels is part of Marriott International.

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