Guest Management Lead
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Key skills for this role
About the Role
Position - Guest Management Lead Duration - July till September Location - Riyadh, Saudi Arabia Role Overview We are seeking an experienced Guest Management Lead to oversee the.
Key Skills for This Role
Full Job Posting
Position
- Guest Management Lead Duration - July till September Location - Riyadh, Saudi Arabia Role Overview We are seeking an experienced Guest Management Lead to oversee the end-to-end guest experience for high-profile international events, conferences, summits, forums, and government engagements. The successful candidate will be responsible for planning and delivering seamless guest operations, including VIP protocol, ministerial and delegation management, invitations, registration, travel logistics, hospitality, and on-site guest services. The ideal candidate has extensive experience supporting government events , ministerial delegations , VIPs , senior executives , and international delegates , ensuring exceptional service while adhering to protocol requirements.
Key Responsibilities
- Lead the end-to-end guest management strategy and execution across all event phases.
- Manage guest invitations, RSVP tracking, accreditation, registration, and attendee communications.
- Plan and oversee protocol services for ministers, government officials, diplomats, VIPs, and international delegations.
- Coordinate airport arrivals and departures, meet-and-greet services, immigration facilitation (where applicable), transportation, accommodation, and hospitality arrangements.
- Develop detailed guest journey plans and operational procedures to ensure a seamless participant experience.
- Coordinate with protocol offices, government authorities, hotels, transport providers, venues, security teams, and event stakeholders.
- Manage VIP lounges, hospitality areas, executive holding rooms, and on-site guest service operations.
- Prepare guest manifests, seating plans, movement schedules, briefing documents, and protocol notes.
- Lead and supervise guest management teams, registration staff, volunteers, and hospitality personnel.
- Resolve guest issues promptly while maintaining professionalism and discretion.
- Ensure compliance with event protocols, security requirements, and service standards.
- Produce post-event reports, operational reviews, and recommendations for continuous improvement.
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