Guest Experience Expert - Front Office (Arabic Speaker)
Role Overview
Guest Experience Experts provide services throughout guests’ stays, aiming to make check-in, check-out, and other interactions memorable.
Key Skills for This Role
Full Job Posting
Role overview
Guest Experience Experts provide services throughout guests’ stays, aiming to make check-in, check-out, and other interactions memorable.
Guest services
- Handle operational needs, guest requests, and reports.
- Share highlights of the local area with guests.
- Assist with vehicle loading and unloading and carry luggage to guest rooms or the designated bell area.
Work expectations
- Maintain a safe workplace, follow policies and procedures, preserve confidentiality, protect company assets, and uphold quality standards.
- Maintain professional uniform, appearance, and communications.
- The role requires extended standing, sitting, walking, and movement through confined or elevated spaces and stairs or service ramps.
- Move and handle loads up to 50 pounds without assistance and 100 pounds with assistance.
Preferred qualifications
- High school diploma or G.E.D. equivalent is preferred.
- No related work experience or supervisory experience is required.
- No license or certification is listed.
Schedule
- Full-time schedule.
Workplace
- The position is not remote and is based at the listed Dubai hotel location.
About Marriott
Marriott Executive Apartments offers temporary housing for business travelers in major cities and is part of Marriott International.
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