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Guest Experience Expert

Marriott International
Dubai, UAE
Full-time
Onsite
Discovered 2 weeks ago
Guest serviceGuest request handlingOperational needs processingReport completionLocal-area knowledge sharingProfessional communication

Full Job Posting

Position summary

Guest Experience Experts deliver services throughout a guest's stay, helping make transactions and interactions memorable.

The role may involve moving around the work area and taking a hands-on approach.

Guest and operational services

  • Process operational needs, address guest requests, complete reports, and share highlights of the local area.
  • Follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
  • Help create a safe workplace and perform other reasonable duties as requested.

Preferred qualifications

  • A high school diploma or GED equivalent is preferred.
  • No related work experience or supervisory experience is specified.
  • No license or certification is specified.

Work arrangement

  • The position is listed as full time and not remote.
  • The description states that the role involves standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds without assistance.

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