Guest Arrival Expert
Role Overview
Guest Arrival Experts help make hotel arrivals and departures memorable, guiding guests through their experience from start to finish.
The role is listed as full time, non-management, and not remote.
Key Skills for This Role
Full Job Posting
Position summary
Guest Arrival Experts help make hotel arrivals and departures memorable, guiding guests through their experience from start to finish.
The role is listed as full time, non-management, and not remote.
Responsibilities
- Process operational needs, address guest requests, complete reports, and share local-area highlights.
- Move around the work area and take a hands-on approach to guest and operational needs.
- Create a safe workplace, follow company policies and procedures, protect company assets, and uphold quality standards.
- Maintain confidentiality and professional appearance and communications; perform other reasonable duties as requested.
Preferred qualifications and physical requirements
- Preferred: high school diploma or G.E.D. equivalent; no related work experience or supervisory experience; no license or certification.
- The role involves standing, sitting, or walking for extended periods.
- Move, lift, carry, push, pull, and place objects up to 50 pounds without assistance and objects over 75 pounds with assistance.
About Marriott
Marriott states that it is an equal opportunity employer and values associates’ varied backgrounds and experiences.
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