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Guest Arrival Expert

The Ritz-Carlton Hotel Company, L.L.C.
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 6 days ago
Guest arrival and departure serviceGuest request handlingHotel operationsReport completionLocal area informationProfessional communication

Full Job Posting

Role overview

Provide a wide range of services to guide guests through their arrival, departure, and hotel experience.

Move around the work area to handle operational tasks, guest requests, reports, and local area information.

Guest service duties

  • Create a memorable and distinctive experience from arrival through departure.
  • Process operational needs and address guest requests.
  • Complete reports and share highlights of the local area with guests.

Work expectations

  • No related work experience or supervisory experience is specified as necessary.
  • The role involves standing, sitting, or walking for extended periods and manual handling, including lifting and carrying objects.

Workplace and standards

  • Full-time, non-management role at a hotel in Doha; the posting states that it is not remote.
  • Create a safe workplace, follow company policies and procedures, preserve confidentiality, protect company assets, and uphold quality standards.
  • Maintain professional personal appearance, uniform, and communications.

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