GUCCI Store Manager

Role overview

Sales and client development

• Maximize sales performance and meet sales budgets while monitoring profitability and operational integrity.
• Engage clients on the sales floor, maintain high service standards, and meet annual mystery-shop goals.
• Manage stock in coordination with business departments to support full-price selling, sell-through, and product launches.
• Communicate collection knowledge, brand pillars, seasonal strategy, and KPIs to associates.
• Develop category and client-segment sales plans; support local events and product launches.
• Grow top-client relationships, loyalty, CRM activity, and personalized future client-development opportunities.
• Monitor fashion trends, industry news, technology, and competitor activity.

People leadership

• Coach employees, provide timely performance feedback, conduct annual reviews, and set employee goals.
• Create development plans, recruit and retain talent, and provide branded onboarding for new hires.
• Allocate staff and schedule coverage to support sales and customer service; partner with HR on employee relations.

Store operations

• Review monthly store and competitor performance, manage expenses and operating budgets, and submit invoices and cash records on time.
• Complete loss-prevention audits, cycle counts, incident reporting, and inventory reconciliations.
• Prepare schedules using traffic trends and submit payroll records on time.
• Maintain visual merchandising, asset organization, borrow logs, and consignment procedures in line with company standards.

Candidate requirements

• Minimum four years of sales management experience in retail, luxury retail, or a service-related industry.
• Advanced English and Arabic; proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• A bachelor's degree in a related field is preferred.
• Able to analyze sales reports and business trends, manage competing priorities, and deliver measurable customer loyalty.
• Strong business acumen, industry awareness, communication, and organizational skills; passion for fashion.
• Flexible to work a retail schedule that includes evenings, weekends, and holidays.

Schedule

• Full-time schedule; retail hours may include evenings, weekends, and holidays.