GSOC Analyst
Role Overview
The GSOC Analyst is a front-line monitor and initial responder in New York Life's 24/7 Global Security Operations Center.
The role monitors external events and physical-security systems, assesses incidents, and communicates timely information to stakeholders.
This is a physical-security operations and intelligence role, not a cybersecurity position.
Key Skills for This Role
Full Job Posting
Role overview
The GSOC Analyst is a front-line monitor and initial responder in New York Life's 24/7 Global Security Operations Center.
The role monitors external events and physical-security systems, assesses incidents, and communicates timely information to stakeholders.
This is a physical-security operations and intelligence role, not a cybersecurity position.
Responsibilities
- Monitor and analyze intelligence-source and vendor alerts for events that could affect employees, executive travel, company events, facilities, or operations.
- Prepare and distribute incident notifications, intelligence updates, and briefings.
- Monitor video surveillance, access-control, intrusion-detection, and other physical-security systems.
- Assess building incidents, coordinate site response, support access-control requests, and escalate safety or office-operation events.
- Handle emergency and non-emergency calls concerning employee safety, physical security, facilities, and business disruptions.
- Coordinate crisis escalations and emergency communications; update responding teams and leadership.
- Document incidents, actions, and follow-up, and communicate relevant information at shift turnover.
Qualifications and schedule
- 0–3 years in security operations, emergency communications or dispatch, intelligence, corporate security, or a similar 24/7 monitoring environment.
- A relevant bachelor's degree or equivalent education, training, and work experience is preferred.
- Requires sound judgment, clear communications, attention to detail, confidentiality, and the ability to work independently and collaboratively under pressure.
- Familiarity with or ability to learn incident-management frameworks, intelligence and case-management systems, access control, and escalation procedures.
- Basic understanding of physical security, geopolitical risk, operational or technology disruptions, and source credibility.
- Familiarity with OSINT and social media for threat research and situational awareness; Microsoft 365 proficiency and ability to learn specialized systems.
- Assigned shifts include days, evenings, overnights, weekends, and holidays; extended hours may be needed during significant incidents. Must remain until properly relieved.
Compensation
- Annual salary range is $51,500–$73,500; the role is overtime eligible and may be eligible for a discretionary annual bonus.
Workplace
- The role is fully onsite in New York, New York.
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