GSOC Analyst

An Analyst located in the Global Security Operations Center (GSOC) is responsible for proactively supporting multiple clients in diverse locations through the use of best-in-class technology for emergency and non-emergency security programs, incoming call triage, event dispatching, and event-driven notification services 24 hours a day, 7 days a week that may include the HiveWatch GSOC Operating System and internal tooling, physical security technologies, OSINT intelligence and notification platforms, and analytic requests. In an emergency situations, the HiveWatch GSOC directs and coordinates assistance and support for its clients by providing analysis, technical, and advisory assistance for the performance of essential operational services; the escalation of identified security events, and is the central communication intake point for management, control, and reduction of immediate threats to health and safety.

GSOC Operations Support

Provide operational GSOC coverage, which may may include monitoring access control alerts and video feeds, answering calls, dispatching or notifying security officers and maintenance, and liaising with emergency 911 centers

Conduct organized triage analysis, prioritize, and make decisions under stress

Maintain concise records of communications, events, and the basis for analytical conclusions

GSOC Analysis

Independently research and evaluate OSINT, travel alerts, security incidents, and emerging threats across multiple software platforms and intelligence sources

Assess the credibility, relevance, severity, and likely client impact of incoming intelligence, including incomplete or conflicting information

Decide whether intelligence warrants escalation, client notification, continued monitoring, or no further action

Compare possible courses of action and recommend responses to HiveWatch and client leadership teams

Partner with the HiveWatch Intelligence Program to prepare threat assessments, intelligence reports, executive briefs, and periodic trend summaries for client security leadership

Work collaboratively with HiveWatch’s and clients’ leadership teams to prepare for, respond to, and recover from incidents and crisis events that may impact our clients, including their personnel, property, business operations, or brand

Professional Standards

Represent and display the HiveWatch core principles of customer service and professionalism

Communicate and disseminate information to key partners through established communication vehicles and best practices

Maintain composure during critical incidents and emergencies

Comply with all HiveWatch rules and guidelines, including safety rules and guidelines, and maintain strict confidentiality

The position requires sitting or standing in place for extended periods

No personal belongings, including electronics, are allowed with the employee while on shift

Secure storage will be provided onsite

Significant computer and screen viewing will be required

This compensation range for the GSOC Analyst role is:

Eligible to participate in HiveWatch Equity Incentive Plan

Final offer will be at the company’s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.

Benefits & Culture:

At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:

Comprehensive health coverage: medical, dental, vision, and life insurance

Cutting-edge work in an emerging field with huge growth potential

Competitive compensation packages designed to reward top talent

A modern, newly renovated HQ right on Main Street in El Segundo, CA

401(k) with a 4% company match to help you invest in your future

Flexible paid time off so you can recharge when you need it

A family-friendly, compassionate culture that values balance and belonging

We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.

Our EEO Statement:

HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.