[GSD] People Technology Manager - Implementation Team (Bangkok based)
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Key skills for this role
About the Role
Agoda is seeking a People Technology Manager to lead the Workday Functional Team and drive HR Tech transformation. The role involves implementing Workday modules, managing integrations with Zendesk and Greenhouse, and collaborating with senior leaders.
Key Skills for This Role
Responsibilities
- Develop the technical roadmap and implementation plan for Agoda’s HR Tech transformation journey, in partnership with the People Tech PMO Manager
- Assess current functional configurations and identify continuous improvement opportunities to reduce technical debt, while shaping governance for application management, change requests, and project implementation best practices
- Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday modules across Agoda
- Strengthen team capability, technical portfolio, and organizational resiliency through talent development and capability building
- Define and drive OKRs aligned to the HR Tech transformation journey together with People Tech Leadership
- Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities
Requirements
- Minimum 5 years of experience leading cross functional teams, preferably in a Workday environment
- Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, ServiceNow, and Greenhouse, including end to end implementation delivery
- Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment
- Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning
- Solid understanding of the hire to retire lifecycle, with the ability to translate business requirements into an HR transformation roadmap
- Comfortable working in ambiguous environments, with a proactive approach to identifying and resolving edge cases, dependencies, and potential risks
- Strong team player with a high sense of ownership, able to contribute subject matter expertise while collaborating to solve complex challenges
- Demonstrated ability to drive continuous improvement initiatives that simplify processes, enhance scalability, and reduce operational complexity
- Strong project and stakeholder management capabilities, with experience partnering effectively across cross functional teams
- Ability to use data and analytics to generate insights and support informed decision making
- Fluent in written and spoken English
Full Job Posting
About Agoda
- Agoda is a travel platform bridging the world through travel, part of Booking Holdings.
- The Global Service Delivery (GSD) team manages office infrastructure and staff connectivity.
- The People Technology (HR Tech) team manages systems like Workday for HR processes.
The Opportunity
- Agoda is looking for a People Technology Manager (Implementation Team) to lead the Workday Functional Team.
- The role involves implementing new Workday modules, revamping existing capabilities, and driving HR Tech transformation.
- The manager will work across Workday, Zendesk, and Greenhouse, and contribute to the Workday AI agent roadmap.
In This Role, You'll Get To
- Develop the technical roadmap and implementation plan for Agoda’s HR Tech transformation journey.
- Assess current functional configurations and identify continuous improvement opportunities.
- Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday modules.
- Strengthen team capability, technical portfolio, and organizational resiliency.
- Define and drive OKRs aligned to the HR Tech transformation journey.
- Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities.
What You'll Need To Succeed
- Minimum 5 years of experience leading cross functional teams, preferably in a Workday environment.
- Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, ServiceNow, and Greenhouse.
- Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment.
- Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning.
- Solid understanding of the hire to retire lifecycle.
- Comfortable working in ambiguous environments.
- Strong team player with a high sense of ownership.
- Demonstrated ability to drive continuous improvement initiatives.
- Strong project and stakeholder management capabilities.
- Ability to use data and analytics to generate insights.
- Fluent in written and spoken English.
It's Great If You Have
- Workday Techno functional skills.
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