[GSD] People Technology Manager - Implementation Team (Bangkok based)
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Key skills for this role
About the Role
Agoda seeks a People Technology Manager to lead the Workday Functional Team and drive HR Tech transformation. The role involves implementing Workday modules, managing a team, and partnering with stakeholders.
Key Skills for This Role
Responsibilities
- Develop the technical roadmap and implementation plan for Agoda’s HR Tech transformation journey
- Assess current functional configurations and identify continuous improvement opportunities
- Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday modules across Agoda
- Strengthen team capability, technical portfolio, and organizational resiliency through talent development
- Define and drive OKRs aligned to the HR Tech transformation journey
- Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities
Requirements
- Minimum 5 years of experience leading cross functional teams, preferably in a Workday environment
- Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, ServiceNow, and Greenhouse, including end to end implementation delivery
- Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment
- Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning
- Solid understanding of the hire to retire lifecycle
- Strong project and stakeholder management capabilities
- Fluent in written and spoken English
Full Job Posting
About Agoda
- Agoda is a travel platform part of Booking Holdings, with over 7,000 employees from 90 countries.
- The Global Service Delivery (GSD) team manages office infrastructure and staff connectivity.
- The People Technology (HR Tech) team manages systems like Workday for HR processes.
In This Role, You'll Get To
- Develop the technical roadmap and implementation plan for Agoda’s HR Tech transformation journey, in partnership with the People Tech PMO Manager.
- Assess current functional configurations and identify continuous improvement opportunities to reduce technical debt, while shaping governance for application management, change requests, and project implementation best practices.
- Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday modules across Agoda.
- Strengthen team capability, technical portfolio, and organizational resiliency through talent development and capability building.
- Define and drive OKRs aligned to the HR Tech transformation journey together with People Tech Leadership.
- Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities.
What You'll Need To Succeed
- Minimum 5 years of experience leading cross functional teams, preferably in a Workday environment.
- Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, ServiceNow, and Greenhouse, including end to end implementation delivery.
- Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment.
- Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning.
- Solid understanding of the hire to retire lifecycle, with the ability to translate business requirements into an HR transformation roadmap.
- Comfortable working in ambiguous environments, with a proactive approach to identifying and resolving edge cases, dependencies, and potential risks.
- Strong team player with a high sense of ownership, able to contribute subject matter expertise while collaborating to solve complex challenges.
- Demonstrated ability to drive continuous improvement initiatives that simplify processes, enhance scalability, and reduce operational complexity.
- Strong project and stakeholder management capabilities, with experience partnering effectively across cross functional teams.
- Ability to use data and analytics to generate insights and support informed decision making.
- Fluent in written and spoken English.
It's Great If You Have
- Workday Techno functional skills
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