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icims

Group Product Manager, SMB Accounting

H&R Block
Remote, USA
Full-time
Senior · 8+ years experience
Remote
USD 125500-200800 yearly / year
Discovered 1 months ago

Full Job Posting

Day to day, you'll...

Define and lead the product vision, strategy, roadmap, OKRs, and success metrics for the SMB Accounting group, ensuring the core bookkeeping experience keeps pace with the needs of growing small businesses and solopreneurs

Own accounting/bookkeeping product decisions with the judgment the domain demands - balancing usability, accuracy, and compliance in a product small business owners depend on to run their financial lives

Partner closely with Tax and cross-platform counterparts to help unify accounting and tax workflows as part of the broader SMB platform strategy, ensuring the accounting experience integrates cleanly with adjacent products rather than operating in a silo

Own and evolve the mobile accounting experience, establishing the roadmap and driving alignment across engineering, design, and business stakeholders on mobile direction - mobile experience delivery is a hard requirement for this role

Develop a high-performing team that utilizes continuous product discovery best practices and modern SDLC methodologies - including frequent user research, comprehensive roadmap and backlog management, and hypothesis-driven experimentation - to ensure products meet customer needs and business goals

Inspire, align, and influence across engineering, design, and business functions - securing necessary resources, coordinating technology and design work for on-time delivery, and navigating complex cross-functional challenges and dependencies

Craft logical business cases, understand financial impacts, and define and execute business and customer benefit OKRs. Use data to prioritize opportunities, demonstrate product value, and impact KPIs

Identify where AI can meaningfully improve day-to-day team productivity and velocity, and separately, identify where AI can be built directly into the accounting product to deliver real customer value, always starting from the customer's problem and pain points rather than the technology itself

Foster a culture of continuous improvement, driving operational excellence through retrospectives, coaching, and ongoing refinement of team processes and ways of working

Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Data-related field, or a related discipline, or the equivalent through a combination of education and relevant work experience

Direct experience in the small business accounting, or tax software space. You understand the SMB customer, their financial workflows, and what it takes to earn their trust with their books. This domain fluency is a hard requirement for this role

Proven experience defining and delivering mobile product experiences, ideally in a SaaS or financial services context. Mobile product delivery experience is a hard requirement for this role

Deep SaaS product-building experience, ideally across both early-stage and scaled environments, with a focus on financial or business services

Identify and leverage AI-enabled capabilities and workflows to improve customer experience, product velocity, and quality in ways that align with business priorities and deliver measurable impact

Strong people leadership experience, including leading Product Managers, developing talent, setting priorities, and building high-performing teams, with genuine comfort operating as a coach-player

Proven ability to define product strategy, derive requirements, analyze trade-offs, and prioritize investments across multiple teams and stakeholders in a matrixed environment

Excellent written, verbal, and interpersonal communication skills, including the ability to explain technical and financial concepts clearly to non-technical audiences and influence senior stakeholders across business and technology functions

Strong business acumen, including experience building business cases, evaluating trade-offs, and aligning product investments to customer value, company priorities, and financial outcomes

8+ years of experience in product management, including leading large mission-critical products that involve significant business and technology change, with a minimum of 2+ years in managing people

Direct experience in the small business accounting, or tax software space

Mobile product delivery experience

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