Group HR Manager
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Key skills for this role
About the Role
We are seeking a Group HR Manager to lead the HR department and oversee workforce operations for riders, drivers, and staff. The role requires extensive experience in high-volume workforce environments such as logistics or delivery services.
Key Skills for This Role
Full Job Posting
• HR Department Leadership & Supervision
- Supervise and control all activities of the HR department
- Assign tasks, set priorities, and monitor performance of HR team members
- Ensure HR team compliance with policies, timelines, and quality standards
- Act as the final internal checkpoint before HR matters are escalated to management
- Workforce HR Operations (Riders, Drivers & Staff)
- Oversee end-to-end HR operations for:
- Bike riders
- Car drivers
- White-collar employees
- Ensure proper execution of:
- Recruitment and onboarding
- Documentation and employee records
- Medical insurance coordination
- Leave and workforce status management
- Disciplinary actions and investigations
- Ensure no operational disruption due to HR delays
• Compliance, Legal & MOHRE Oversight
- Ensure full compliance with:
• UAE Labor Law
- MOHRE regulations
- WPS governance (oversight only)
- Medical insurance requirements
- Lead and manage MOHRE inspections, audits, and investigations
Skills
- Payroll coordination (OT, deductions, incentives)
- Performance KPI tracking (AR, CR, punctuality, productivity)
- Incident and disciplinary case handling
- Accommodation & transportation coordination
- Strong Excel/Google Sheets proficiency
- HRMS and attendance systems knowledge
- UAE labor law compliance
Non Negotiable Requirements
1- Must have extensive experience in managing , preferably in logistics, delivery services, transportation, FMCG, manpower outsourcing, or high-volume workforce environments.
2- Energetic and proactive
3- Must be able to adapt to start up environment
• Leadership & Supervision
- Ability to lead HR coordinators and rider captains
- Ability to enforce discipline while maintaining morale
- Problem Solving
- Quick decision-making during operational peaks
- Analytical thinking for workforce optimization
- Operational Excellence
- Process-driven mindset
- High attention to detail
- Strong sense of urgency
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