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naukri

Group Head of IT

Artan Holding
Doha, QAT
parttime
Director
2 months ago
Group Head of IT
Free

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Group Head of IT
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Operational Management

  • Oversee all aspects of IT department operations including IT infrastructure, Communication (LAN, WAN, email, etc), database, backup recovery, regulatory compliance.
  • Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking IT operational metrics and providing status to management.
  • Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics.
  • Maintains overall security of Artan s network, systems and data.
  • Owns and maintains strict controls on data/system backups and recoverability.
  • Management staff members in their daily activities as well as supporting business projects.
  • Develop and manage relationships with vendors in support of staff growth and systems support.
  • Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet Artan s business requirements.
  • Undertake risk assessments of both hardware and software for both internal and external business clients.
  • Oversee outsourced software development relationships, development and delivery.
  • Ensures a proactive approach in staying up to date on current projects in progress, projects in the pipeline and operational issues, including industry technology trends and applicability of software/hardware solutions.
  • Strategy and Planning
  • Contribute to the development of IT departmental strategies to align with the overall business strategy.
  • Develop and implement hardware and software standards for network, services, databases, wireless technology, file and print services, etc.
  • Develop and implement data retention standards develop and maintain overall backup and recovery strategy (Disaster Recovery and Business Continuity).
  • Development, implement and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance.
  • Establish and implement best practice standards as well as departmental policies and procedures.
  • Overall responsibility for strategic planning for system upgrades.
  • Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop etc.

Team Management

  • The incumbent needs to oversee the quality of work and productivity of the team member(s) and provide guidance and direction wherever necessary.
  • Any other tasks, duties & responsibilities that may be added from time to time as relevant to business requirements.

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