Group, Conference and Events Sales Executive
About the Role
The Groups, Meetings & Events Executive is responsible for implementing all sales activities within their area of responsibility, under the general guidance and supervision of the GC&ESales Manager. This role involves driving sales efforts, maintaining relationships with clients, and contributing to the smooth execution of events and meetings within the hotel. You’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Full Job Posting
Qualifications
- Required Qualification.
- University graduate or equivalent.
- Minimum 3 years of experience in a similar role, preferably with international chain hotels.
- Strong command of written and spoken English to meet business needs.
- Experience in hotel sales, event management, and database management.
- Excellent communication and interpersonal skills.
Preferred Qualifications:
- Familiarity with the local market and the ability to analyze and understand marketing trends.
- Strong problem-solving skills and the ability to manage stressful situations with composure.
- Experience with event planning tools and software.
- What It Takes to Make the Stay
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Responsibilities
- Here's what you'll do during a typical day:
- Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
- Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
- Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization
- Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
- Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
- Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
- Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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