Group, Conference and Events Sales Executive
Role Overview
The Group, Conference and Events Sales Executive secures group and event bookings, drives revenue, and supports memorable guest experiences.
Key Skills for This Role
Full Job Posting
Role overview
The Group, Conference and Events Sales Executive secures group and event bookings, drives revenue, and supports memorable guest experiences.
Responsibilities
- Convert incoming group and event enquiries into bookings, meeting sales targets and maximizing revenue.
- Upsell services and improve conversion rates through high-quality sales tactics.
- Manage the events calendar to optimize yield and space utilization.
- Build client relationships, understand needs, encourage loyalty, and generate repeat and expanded business.
- Arrange and conduct hotel show rounds suited to client expectations.
- Administer booked events accurately and hand them over smoothly for on-property delivery.
- Participate in promotions to increase visibility and drive group, conference, and events business.
Required qualifications
- University graduate or equivalent.
- At least 3 years of experience in a similar role; experience with international chain hotels is preferred.
- Strong written and spoken English.
- Experience in hotel sales, event management, and database management.
- Excellent communication and interpersonal skills.
Preferred qualifications
- Familiarity with the local market and ability to analyze marketing trends.
- Strong problem-solving skills and composure in stressful situations.
- Experience with event planning tools and software.
About Hilton
Hilton describes itself as a global hospitality company with a culture focused on guest experiences, teamwork, integrity, ownership, and leadership.
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