Global Scheme Manager Food

Overview

& Accountabilities

• Developing new global products (including preparing scheme manuals and related forms), supporting the new solutions development process from the business case preparation stage to the launch (business case creation/analysis/approval/market analysis/market research); working closely with the New Solutions Development Team.
• Maintaining up-to-date horizon scanning and communicating changes to the Senior Q&C leadership team.
• Attending meetings with Committees & Industry working groups and with Scheme Owners to discuss program updates and feedback; attending meetings with Accreditation Bodies as required by the Q&C Team.
• Establishing and updating the global scheme manuals and related forms in line with Core Scheme requirements (e.g. when external context/regulations change, after internal/external audit findings).
• Oversight trend of internal and external global scheme KPIs, coordinating actions by all other functions to maintain compliance.
• Determining the necessity of training & preparing associated training materials for the related Assurance personnel after release of new global scheme manual, revision of scheme manual, and key changes of the scheme requirements.
• Acting as the Subject Matter Expert (SME) for the preparation of training and TOU (for all interested functions, as sales, planners, auditors, reviewers, tutors ).
• Giving direction for planning arrangements of any transitions of global scheme.
• Communicating and coordinating global scheme developments/changes to Regions which offer the scheme.
• Participating in the internal and external audit of the global scheme they manage (supporting Q&C team & the country Teams in audit planning, preparation and delivery as well as in the management of any corrective action).
• Supporting in achieving and managing accreditations / Obtaining and maintain recognitions by external Scheme Owners.
• Working collaboratively with Operations and Sales Management to ensure all Assurance personnel are properly trained or coached to implement applicable procedures and tools for relevant global schemes.
• Advising and providing technical advice to Quality & Compliance, Operations and Sales & Commercial functions and clients, as needed.

Key Performance Indicators

Deliverable

• Updated Schemes manuals and documentation aligned to latest requirements Develop, communicate, disseminate latest information about the global Schemes process, procedures and operational systems.
• Dissemination of updated processes and requirements Identify training needs and organize interventions.
• Scheme-specific training/briefings delivered and compliance ensured Support and Country Management in defining and deploying local accreditation strategy.
• Recommendations ensuring alignment with global accreditation strategy Coordinate and assist with preparation of yearly management review materials.
• Regional management review materials prepared to support global review Escalate and report Quality & Compliance concerns.
• Timely reporting to Global Head of Scheme Management and to Global Q&C Director within 24 hours Support Assurance Internal Audit Manager in implementing yearly audit program/ oversight program for the assigned region.
• Scheduled audits completed and NCRs closed on time Collaborate with the Technical Review hub and the scheme specific data administration team to ensure compliance of the Scheme Requirements.
• Attend Technical Review Team meetings as applicable.