Global Product Line Process & Assurance Leader - Integrated Services Project
Reporting to the Global Quality Senior Director, you will own end-to-end Quality assurance for Integrated Services through a system-level quality and performance approach.
Skills
About This Role
Job Description
Reporting to the Global Quality Senior Director, you will own end-to-end Quality assurance for Integrated Services through a system-level quality and performance approach.
Integrated Services execution is distributed across multiple product lines and third‑party partners; this role ensures the overall delivery system performs reliably and consistently through implementation of Weatherford quality system and process quality controls.
The role enables, supports, and holds contributors accountable for outcomes related to quality and performance, focusing on systemic solutions that reduce/avoid quality events, rework, nonproductive time (NPT), and cost of poor quality (COPQ).
Own System‑Level Quality Outcomes
- Act as the single owner of Quality Assurance for Integrated Services; ensure end‑to‑end execution performs as intended
- Translate Integrated Services objectives into clear performance / quality expectations for all contributors
- Ensure alignment at interfaces (handovers, responsibilities, acceptance criteria) across the value chain
Ensure Service Readiness From a Quality Perspective
- Maintain a system-level view of quality / performance; identify recurring patterns across projects, regions, product lines, and partners
- Use data and RCA to isolate systemic failure modes and prioritize the highest impact lever
- Lead preventive solutions that reduce NPT, rework, and COPQ and improve execution consistency
- Oversee Service Quality In Execution And Maintain Customer Interface
- Work closely with Product Lines, respecting technical ownership while ensuring adherence to integrated delivery requirements
- Remove systemic blockers (unclear interfaces, redundant steps, inconsistent standards) that constrain performance
- Drive transparent follow‑up: owners, due dates, and verification of corrective/preventive action effectiveness
Lead Quality Incident Response Process For ISP
- Define and align integrated quality/performance KPIs across product lines and partners with common definitions
- Lead Integrated Services service quality / performance reviews focused on learning, simplification, and improvement
- Ensure metrics drive end‑to‑end outcomes rather than local optimisation
- Custodian Of Project Readiness Assessment (PRA) For ISP Projects
- Own the PRA standard, toolkit, and governance for Integrated Services
- Ensure PRA is applied consistently across product lines and partners; readiness actions are risk‑based, implemented, and closed
- Track PRA compliance and effectiveness as a leading indicator of execution performance
Supplier/Contractor Performance
- Coordinate with Supply Chain and Supplier Quality teams for partner engagement and quality performance improvement.
- Conduct supplier audits for new partners or material/recurring performance issues
- Translate partner performance insights into system-level improvement actions and accountability.
Engineering / Design‑to‑Execution Feedback Loop
- Work with Engineering/Systems Engineering to remove defects from design and interfaces that drive field execution issues
- Ensure lessons learned from execution are systematically embedded into engineering standards and practices
Required
- Previous product line quality experience or quality leadership roles in Engineering Procurement Construction (EPC) projects
- Strong background in project/operations execution environments; preferably Integrated Services, EPC/EPCI, or multi‑discipline operations
- Demonstrated ability to work across product lines with distinct technical ownership and third‑party partners
- Experience operating effectively within matrix organisations and distributed delivery models
- Quality Systems thinking in complex, multi‑discipline delivery environments
- Risk‑based thinking and structured problem solving
- Business process design and optimisation
- Strong understanding of contractual quality obligations
Preferred
- Experience in Systems Engineering, Process Improvement, Quality, HSE roles
- Exposure to delivery assurance, operational excellence, or systems integration roles
- Lean / continuous improvement experience (e.g., Lean Six Sigma) in execution environments
About Us
Weatherford is a leading global energy services company.
Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets.
Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
We are focused on technology development, digital solutions, and defining our footprint in the new energy space.
Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets.
We operate across the global energy landscape employing some of the best diverse talent in the industry.
At Weatherford, we understand the value each individual brings to the table.
We celebrate diversity in all its forms and are immensely proud of our workforce.
We invite you to join our passionate, talented, world-class team.
When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers.
We celebrate each other’s successes, grow together, and learn from each other constantly.
Individually, we are impressive.
Together, we are unstoppable.
We are One Weatherford.
Join Us
Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure.
Join us to make an impact on our customers, the industry, and the world.
Weatherford is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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