Global Manager - FinOpS Systems & Processes - Freight Forwarding

About This Role

Job Purpose JOB DESCRIPTION The Global Manager –Systems & Processes (FinOps) is accountable for enabling and scaling Freight Forwarding Operations through the strategic governance, enhancement, and effective utilisation of operational finance systems across DP World. The role ensures that Finance Operations platforms deliver robust, compliant, and efficient functionality that supports operational performance, financial integrity, and continuous improvement at a global scale. Acting as the senior interface between Business stakeholders (Products, Operations, Finance), IT, and Shared Services, the role defines the digitalisation pathway for Finance Operations, translating business needs into globally governed system solutions that advance DP World’s integrated logistics and transformation agenda. Defines and governs the digitalization and AI enablement pathway for Finance Operations—leveraging advanced analytics, automation, and AI-driven capabilities to improve decision-making, control effectiveness, and process efficiency, while translating business needs into globally governed system solutions that advance DP World’s integrated logistics and long-term transformation agenda.

Key Accountabilities The Global Manager - Systems & Processes (FinOps) is a global executive leadership role responsible for end-to-end ownership of finance-related operational systems, controls, and capability building across DP World Freight Forwarding.

Acting as the Global Finance Operations Systems Authority and Super User, the role defines, governs, and continuously enhances the Finance–Operations system landscape (CR2 / Fusion) to ensure financial integrity, scalability, compliance, and operational excellence across all regions, products, and entities.

This position sits at the intersection of Finance, Operations, IT, and Shared Services, driving global standardisation, system governance, training strategy, and transformation initiatives, while acting as a trusted advisor to Global FF Finance Leadership, Operations Excellence, IT, and the Global Shared Services Centre (GSC).

• Global FinOps Systems Governance & Ownership
• Process Compliance, Control & Risk Management
• System Transformation & Continuous Improvement
• Global Implementation & Change Leadership
• Global Training Strategy & Capability Building
• Stakeholder & Cross-Functional Leadership
• Leadership, Culture & Governance
• Role Specific:
• Global enterprise scope across all Freight Forwarding regions and entities
• Strategic decision authority over Finance Operations systems and standards
• High executive visibility and interaction with global leadership
• Transformation ownership, not execution-only
• Risk, compliance, and governance accountability, not coordination

Qualifications, Skills And Experience

• Master's degree in Logistics, Supply Chain Management and Finance activities in Freight Forwarding.
• Diploma in Data Science
• Proven experience in system development and training in the logistics industry.
• Strong organizational skills (prioritize, plan, assign and control).
• Good knowledge of market leading TMS systems, and supply chain visibility applications.
• Project management skills with the ability to plan, execute, and monitor projects
• Strong understanding of Finance related activities in Freight Forwarding
• Goal and team driven, good motivator and facilitator to ensure that set targets are achieved.
• Exceptional communication and leadership abilities.

About Us Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW