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Global IT Quality Engineer Manager

Boston Consulting Group
Gurugram, IND
Full-time
Manager · 8+ years experience
Onsite
Discovered 1 weeks ago
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Full Job Posting

Required Experience:

  • 8+ years of experience in Software Quality Assurance / Quality Engineering, with expertise in both manual and automation testing.
  • Experience leading or technically guiding QA/Quality Engineering teams and mentoring engineers.
  • Strong hands-on experience developing and maintaining automated test suites and frameworks.
  • Experience testing SaaS-based enterprise products, preferably multi-tenant and cloud-native applications.
  • Experience testing workflow-driven enterprise platforms such as Vendor Management, Procurement, Contract Lifecycle Management (CLM), HR, or similar business applications.
  • Experience across functional, integration, regression, API, UI, end-to-end, and data validation testing.
  • Experience working with APIs, databases, backend services, and enterprise system integrations.
  • Experience integrating automated testing into CI/CD pipelines.
  • Experience working in Agile/Scrum environments with globally distributed, cross-functional teams.
  • Preferred Experience:
  • Experience testing SaaS-based Vendor Management or Procurement platforms such as SAP Fieldglass, Coupa, or similar enterprise workflow applications.
  • Experience with performance and load testing.
  • Exposure to AI-enabled testing tools or applications of AI within Quality Engineering.
  • Key Skills
  • Strong understanding of QA methodologies, SDLC, STLC, Agile testing practices, and Quality Engineering principles.
  • Hands-on expertise with Playwright (preferred) or Selenium.
  • Experience with automation approaches such as Page Object Model (POM), Hybrid, and Data-Driven frameworks.
  • Proficiency in Java, JavaScript, TypeScript, or Python for automation scripting.
  • Experience with API testing using Postman; knowledge of REST Assured or similar frameworks is an advantage.
  • Experience with test and defect management tools such as JIRA, Zephyr, and QMetry.
  • Experience with Git and CI/CD tools such as Jenkins, GitHub Actions, or equivalent technologies.
  • Strong understanding of enterprise SaaS applications, APIs, integrations, databases, and workflow-driven systems.
  • Strong analytical, troubleshooting, and problem-solving capabilities.
  • Who You'll Work With
  • You’ll work with a globally distributed, cross-functional team of product owners, business analysts, software engineers, DevOps engineers, architects, quality engineers, and business stakeholders in a fast-paced Agile environment.
  • As a hands-on technical quality leader, you will mentor quality engineers and partner with product and engineering teams to ensure quality is embedded throughout the development lifecycle
  • Additional info
  • You’re Good At:
  • Technical Leadership
  • Providing clear technical direction while remaining hands-on when needed.
  • Coaching and developing quality engineers.
  • Raising engineering standards through constructive reviews and knowledge sharing.
  • Problem Solving & Decision Making
  • Anticipating risks and identifying issues early.
  • Making pragmatic, risk-based decisions while balancing quality, timelines, and business priorities.
  • Navigating complex technical and business problems with sound judgment.
  • Communication & Collaboration
  • Communicating clearly with both technical and non-technical stakeholders.
  • Influencing teams and building alignment across functions and geographies.
  • Giving and receiving constructive feedback effectively.
  • Work Management & Organization
  • Managing multiple priorities in a dynamic environment.
  • Demonstrating strong attention to detail while maintaining focus on broader outcomes.
  • Taking ownership and driving work through to completion.
  • Customer & Business Focus
  • Understanding business workflows and the impact of product quality on users.
  • Balancing technical quality with business needs and user experience.
  • Maintaining a strong focus on reliable and scalable product outcomes.
  • Continuous Improvement
  • Challenging existing ways of working and identifying practical opportunities for improvement.
  • Staying current with evolving quality engineering technologies and practices.
  • Promoting learning, experimentation, and continuous improvement within the team.
  • Values & Ethics
  • Demonstrating accountability, sound judgment, and integrity.
  • Handling confidential business and user information appropriately.
  • At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.
  • For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.
  • We aim to provide a dynamic and collaborative environment that fosters connection and teamwork.
  • Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
  • Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
  • BCG is an E - Verify Employer. Click here for more information on E-Verify.

Preferred Qualifications

  • Hands-on expertise with Playwright (preferred) or Selenium.

Responsibilities

  • The People Digital Product Portfolio is the largest and most dynamic product portfolio within BCG’s Digital Products Organization. We enable global technology for BCG’s People Function, including Recruiting; Talent Management (Staffing, Mobility & Career Development); L&D and Core HR (including Workday, Compensation and Benefits).
  • We are seeking a Global Quality Engineer Manager to lead quality engineering execution for our Vendor Management System (VMS) products. This is a hands-on technical leadership role focused on ensuring the quality, reliability, and scalability of enterprise SaaS applications through effective manual and automated testing.
  • Lead and mentor quality engineers across manual and automated testing, providing technical guidance, coaching, and quality oversight.
  • Develop and execute test strategies for the VMS product/platform, aligned with established quality engineering standards.
  • Remain hands-on with test automation, contributing to framework development, implementation, and code reviews.
  • Drive automation initiatives to improve test coverage, efficiency, reliability, and release confidence.
  • Ensure comprehensive testing of VMS workflows, business rules, APIs, integrations, databases, and backend services.
  • Partner with product owners, business analysts, and engineers to translate requirements into effective test scenarios, including negative, boundary, integration, and edge cases.
  • Collaborate with development and DevOps teams to integrate automated testing into CI/CD pipelines and enable continuous testing.
  • Lead defect triage and root cause analysis for complex or recurring issues and work with engineering teams on preventive actions.
  • Track and report quality metrics, including defect trends, test coverage, automation coverage, and defect leakage, to identify risks and improvement opportunities.
  • Provide quality assessments and recommendations to support release readiness and release decisions.
  • Recommend and adopt appropriate testing tools and technologies to improve quality engineering effectiveness.
  • Drive adoption of established QA practices and foster a quality-first culture within the VMS team.

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