Global IT Platform Engineer Director
Key Skills for This Role
Full Job Posting
Core responsibilities
- Run and continuously improve the reliability engineering systems within scope, including automation, pipelines, observability, and operational tooling.
- Design and implement engineering solutions that eliminate operational toil at scale and embed reliability into delivery workflows.
- Help shape engineering standards, patterns, and reusable frameworks across the SRE practice.
- Lead the engineering response to complex incidents within scope, drive systemic remediation, and contribute to post-incident learning.
- Mentor and coach less senior engineers across reliability engineering, automation, observability, and SRE principles.
- Drive cross-team collaboration with engineering, platform, and operations functions to embed reliability and governance through engineering controls.
- Communicate engineering status, risks, and recommendations clearly to senior stakeholders and leadership forums.
- Contribute to monthly operational reviews with structured metrics on service health, ingestion or pipeline performance, automation coverage, and improvement progress.
- What You'll Bring
- 5–8 years of experience in Site Reliability Engineering, Platform Engineering, or related operational engineering disciplines.
- Strong hands-on experience across multiple SRE domains, including cloud, automation, observability, and CI/CD.
- Demonstrated experience designing and implementing automation and reliability solutions at scale.
- Deep knowledge of at least one cloud platform (AWS or Azure), including networking, identity, and observability primitives.
- Experience with Infrastructure-as-Code (e.g. Terraform) and CI/CD pipelines.
- Strong scripting experience (e.g. Python).
- Experience leading incident response and driving systemic improvement.
- Strong stakeholder engagement and technical communication skills.
- Deep hands-on experience with one or more enterprise observability platforms (e.g. Splunk, Datadog).
- Proven experience designing and operating telemetry pipelines, ingestion controls, and observability cost management.
- Proven experience designing signals (SLIs, SLOs, synthetic checks, alerts) and ops automation triggered from those signals.
- Experience driving SLO/SLI practices across multiple teams.
- Deep hands-on experience operating cloud infrastructure across at least two of AWS, Azure, GCP, or Alibaba Cloud.
- Proven experience designing reusable IaC patterns and landing zone components across cloud providers.
- Strong working knowledge of cloud networking, account management, identity primitives, and policy enforcement across providers.
- Experience driving cloud platform engineering standards and governance across multiple teams.
- Deep hands-on experience with identity platforms (e.g. Entra ID) and secrets management (e.g. HashiCorp Vault).
- Proven experience designing OIDC, workload identity, and dynamic credential patterns.
- Experience driving Zero Trust and least-privilege adoption across multiple teams.
- Deep hands-on experience with security tooling embedded in CI/CD pipelines.
- Proven experience designing policy-as-code controls and secure-by-default patterns.
- Experience driving secure engineering adoption across multiple teams.
- Deep hands-on experience with hybrid and cloud network architectures.
- Proven experience designing automated network controls through IaC.
- Experience driving Zero Trust segmentation and network observability adoption.
Preferred qualifications
- Experience working within a federated, multi-cloud, or large enterprise environment.
- Familiarity with containerisation (Docker) and orchestration (Kubernetes).
- Experience with secrets management tooling (e.g. HashiCorp Vault).
- Cloud certification at professional level.
- Experience with policy-as-code tooling (e.g. OPA, Sentinel).
- Experience contributing to engineering communities of practice.
- Experience with AIOps, noise reduction, and event correlation.
- Experience with event-driven ops automation platforms (e.g. ServiceNow, PagerDuty, custom workflows).
- Ability to lead complex observability platform incidents and capacity reviews.
- Experience with cloud FinOps, cost engineering, and chargeback tooling.
- Hands-on experience with Alibaba Cloud platform architecture.
- Experience with cloud policy-as-code tools (e.g. AWS Service Control Policies, Azure Policy, OPA).
- Strong understanding of identity-related security risks and mitigations.
- Strong understanding of common security risks and mitigations across the SDLC.
- Strong understanding of network reliability, observability, and security patterns.
- Who You'll Work With
- Hybrid or on-site work model.
- Operates as a senior individual contributor with mentorship and cross-team influence.
- Expected to participate in on-call rotation and lead incident response.
- Occasional travel may be required for team or stakeholder engagement.
- Additional info
- At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.
- For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.
- We aim to provide a dynamic and collaborative environment that fosters connection and teamwork
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
About Boston Consulting Group
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