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Global Head of Growth - Consumer

Kraken, UAE4 weeks agoDirector
Directorfulltime

Skills

VAT
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About This Role

Overview

  • Building the Future of Crypto
  • Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
  • What makes us different?
  • Kraken is a mission-focused company rooted in crypto values.
  • As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.
  • For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
  • Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.
  • We also expect candidates to familiarize themselves with the Kraken app.
  • Learn how to create a Kraken account here.
  • As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages.
  • Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space.
  • Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
  • Become a Krakenite and build the future of crypto!
  • Proof of work
  • The team
  • Kraken's Consumer Growth team operates as a vertical pod within a broader matrix growth model.
  • The pod owns the consumer growth P&L — acquisition, activation, and LTV — and works within a cross-functional operating model where execution capabilities in paid, lifecycle, onboarding, SEO, and creative sit with horizontal function leads.
  • The pod sets the strategy and priorities; the horizontals execute and scale.
  • Speed and quality come from how well those two sides work together.
  • The opportunity
  • You will operate as co-founder of the consumer product vertical alongside the Product lead — jointly accountable for the revenue performance of the consumer business.
  • You will have growth leads reporting directly to you, and you will work within a cross-functional pod model where embedded execution resources — creative strategists, growth designers, data analysts — staff the pod.
  • The broader execution infrastructure (paid acquisition, lifecycle and CRM, onboarding, SEO, affiliate) sits with horizontal function leaders who you direct on strategy and priorities for the consumer vertical.
  • Your authority is strategic and directional across the full growth stack.
  • You set the agenda.
  • You own the outcomes.
  • You hold horizontal teams accountable to your interface's targets.
  • Execution capacity is not yours to build — it already exists.
  • What you bring is the context, conviction, and commercial instinct to deploy it better than anyone else could.
  • Own the consumer growth P&L — NTU volume, payback period, 12-month LTV, and cohort quality — as personal accountability, not a reporting metric
  • Partner with the Consumer Product lead as a co-owner of the vertical's revenue, with shared conviction that neither function succeeds without the other
  • Lead and develop growth leads within your pod who own sub-verticals within the consumer portfolio
  • Set strategy and priorities for horizontal functions serving your vertical — paid, lifecycle, onboarding, SEO, affiliate — and hold them to interface-specific performance targets
  • Drive go-to-market for new products and features with clear activation hypotheses, measurable targets, and fast iteration
  • Build an AI-native production model where you and your pod produce performance creative, lifecycle emails, and campaign assets directly — reducing brief-dependent handoff cycles and compressing time to market
  • Maintain deep fluency in your user's economics: who converts, who pays back fast, who generates durable LTV, and what separates them from those who don't
  • Set and defend interface-specific targets for payback, LTV, and activation — and be the first to flag when cohort quality is degrading
  • Bring cross-functional influence without cross-functional ownership — you do not build the execution infrastructure, but you must be able to direct it with enough specificity that horizontals are unblocked and accountable

Skills You Should HODL

  • 10+ years in growth, consumer product, or GM roles where you owned a revenue number — not just a marketing budget
  • Demonstrated ability to operate as a business owner: you've set unit economics targets, tracked payback and LTV, and made resource allocation decisions based on cohort data
  • Experience operating in a matrix or cross-functional model — you know how to set direction and drive accountability through teams you don't directly own
  • Strong product instincts — you've worked shoulder-to-shoulder with product leads, not just alongside them
  • AI-native working style: you use AI to produce creative, analyze data, and accelerate execution as a default, not an experiment
  • Experimentation discipline: you design, run, and kill experiments fast, and you've built cultures where testing is continuous
  • Data fluency at the operator level — you pull your own data, form your own hypotheses, and don't wait for analytics to surface insights
  • Track record of developing growth talent and leading pods or sub-teams with clear outcome ownership
  • Experience in consumer fintech, crypto, or other high-consideration categories where trust and education are part of the acquisition equation
  • Clear, direct communicator who can operate with founder intensity in ambiguous, fast-moving environments and influence without authority
  • *Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.*
  • *Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.*
  • *We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.*
  • Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives.
  • We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job.
  • We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
  • We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process.
  • These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions.
  • Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
  • As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.
  • Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
  • Stay in the know
  • Follow us on Twitter
  • Learn on the Kraken Blog
  • Connect on LinkedIn

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