Gestionnaire de projet. Performance produit, programmes clients | Project Manager, Customer Programs Product Performance Office (PPO)
Role Overview
Project Manager, Customer Programs Product Performance Office (PPO), supporting product performance and operational excellence across the aftermarket organization.
Leads cross-program initiatives to improve reliability, maintainability, availability, and overall product performance.
Full-time, Monday to Friday, with flexible hours; the description states the role is exclusively onsite and based in Longueuil or Mississauga.
Key Skills for This Role
Full Job Posting
Role overview
Project Manager, Customer Programs Product Performance Office (PPO), supporting product performance and operational excellence across the aftermarket organization.
Leads cross-program initiatives to improve reliability, maintainability, availability, and overall product performance.
Full-time, Monday to Friday, with flexible hours; the description states the role is exclusively onsite and based in Longueuil or Mississauga.
Project and performance delivery
- Lead cross-program Product Performance Integrated Product Teams and Product Management Teams.
- Drive standard work, best practices, continuous improvement, optimization, process improvement, and KPI tracking.
- Coordinate annual Product Performance Reviews, goal alignment, and system governance.
- Support reliability, maintainability, availability, and product functional-health capabilities.
Digital projects and coordination
- Manage the full lifecycle of digital systems, analytics, and data-product transformation projects, from stakeholder requirements through approval, execution, and service entry.
- Collaborate with Engineering, Operations, IT, and Customer Programs to align priorities and business objectives.
- Track schedules, risks, deliverables, budgets, and stakeholder communications.
Required qualifications
- Bachelor’s degree in Engineering, Business, Information Systems, or a related field.
- At least 5 years of experience in project management, product performance, operations, or related technical roles.
- Experience leading cross-functional teams and complex initiatives; knowledge of reliability, maintainability, and operational performance processes.
- Strong organizational, analytical, and communication skills.
- Working knowledge of English for reading technical materials and communicating with international customers, suppliers, or colleagues.
Preferred qualifications
- Aerospace, aftermarket support, MRO, or regulated-industry experience.
- Familiarity with digital transformation, analytics platforms, and data-driven operations.
- Understanding of product performance systems, KPI management, and continuous improvement or quality methods such as CORE and AS9100.
- PMP certification or equivalent project management experience; knowledge of Agile project management methodologies.
Benefits
- Benefits include retirement and savings plans, group insurance, career advancement, recognition, health and wellness programs, and recreational facilities.
- The posting also mentions nearby daycares, transit accessibility or a public transit program, and free parking.
Salary
- Salary range is CAD 101,500–151,500; the description does not specify a pay cadence.
Hiring conditions
- The selected candidate must complete a criminal background check and obtain applicable controlled-goods clearances.
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