Gestionnaire de projet. Performance produit, programmes clients | Project Manager, Customer Programs Product Performance Office (PPO)
Role Overview
Leads cross-program initiatives to improve product reliability, maintainability, availability, and overall performance across the aftermarket organization.
Works with integrated product teams on standardization, continuous improvement, digital transformation, analytics, product performance systems, and data-driven solutions.
Key Skills for This Role
Full Job Posting
Role overview
Leads cross-program initiatives to improve product reliability, maintainability, availability, and overall performance across the aftermarket organization.
Works with integrated product teams on standardization, continuous improvement, digital transformation, analytics, product performance systems, and data-driven solutions.
Work arrangement
- Full-time position, Monday to Friday, with flexible hours; performed exclusively on-site in Longueuil or Mississauga.
Responsibilities
- Lead and coordinate cross-program Product Performance Integrated Product Teams and Product Management Teams.
- Drive product performance standard work, best practices, and continuous improvement; manage optimization, process improvement, and KPI tracking.
- Coordinate annual Product Performance Reviews, goal alignment, and system governance; support reliability, maintainability, availability, and product functional-health initiatives.
- Manage digital systems, analytics, and data products through the full lifecycle, from stakeholder requirements and E-Card approval through execution and service entry.
- Collaborate across Engineering, Operations, IT, and Customer Programs; monitor schedules, risks, deliverables, budgets, and stakeholder communications.
Required qualifications
- Bachelor’s degree in engineering, business, information systems, or a related field.
- At least five years of experience in project management, product performance, operations, or related technical roles.
- Experience leading cross-functional teams and managing complex initiatives.
- Knowledge of reliability, maintainability, and operational performance processes; strong organizational, analytical, and communication skills.
- Working English is required for technical reading and written or occasional spoken communication with international customers, suppliers, or colleagues.
Preferred qualifications
- Experience in aerospace, aftermarket support, MRO, or regulated industries; familiarity with digital transformation, analytics platforms, and data-driven operations.
- Understanding of product performance systems, KPI management, continuous improvement, and quality methods such as CORE and AS9100.
- PMP certification or equivalent project management experience is preferred; knowledge of Agile project management methodologies.
Benefits
- Benefits include a pension and savings plan with employer contributions, group insurance, career progression, merit or recognition programs, and health and wellness programs including virtual care.
- Additional offerings include a recreational and sports club, nearby daycares, transit accessibility or a public transit program, and free parking.
Salary and incentives
- The posting gives a salary range of CAD 101,500–151,500; it does not specify the pay period.
- Annual short- and/or long-term incentive compensation may be available depending on role level and collective-bargaining coverage; such payments are not guaranteed.
Employment conditions
- Employment is conditional on a criminal background check and required clearances for handling and transferring controlled goods.
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