Gestionnaire de projet. Performance produit, programmes clients | Project Manager, Customer Programs Product Performance Office (PPO)
Role Overview
Leads high-impact, cross-program initiatives to improve product reliability, maintainability, availability, and overall performance in the aftermarket organization.
Works across strategy, technology, and operational execution, including standardization, continuous improvement, analytics, and data-driven solutions.
Key Skills for This Role
Full Job Posting
Role overview
Leads high-impact, cross-program initiatives to improve product reliability, maintainability, availability, and overall performance in the aftermarket organization.
Works across strategy, technology, and operational execution, including standardization, continuous improvement, analytics, and data-driven solutions.
Work arrangement
- Full-time, Monday to Friday, with flexible hours; based in Longueuil or Mississauga and performed exclusively on-site.
Responsibilities
- Lead and coordinate cross-program Product Performance Integrated Product Teams and Product Management Teams.
- Drive product performance standard work, best practices, continuous improvement, optimization, process improvement, and KPI tracking.
- Coordinate annual performance reviews, goal alignment, and system governance; support reliability, maintainability, availability, and functional health capabilities.
- Manage digital systems, analytics, and data product transformation from stakeholder requirements through approval, execution, and service entry.
- Coordinate with engineering, operations, IT, and Customer Programs; monitor schedules, risks, deliverables, budgets, and stakeholder communications.
Required qualifications
- Bachelor’s degree in engineering, business, information systems, or a related field.
- At least 5 years of experience in project management, product performance, operations, or related technical roles.
- Experience leading cross-functional teams and managing complex initiatives; knowledge of reliability, maintainability, and operational performance processes.
- Strong organizational, analytical, and communication skills; working English for technical reading, writing, and communication.
Preferred qualifications
- Experience in aerospace, aftermarket support, MRO, or regulated industries; familiarity with digital transformation, analytics platforms, and data-driven operations.
- Understanding of product performance systems, KPI management, and continuous improvement or quality methodologies such as CORE or AS9100.
- PMP certification or equivalent project management experience and knowledge of Agile project management methodologies are preferred.
Benefits
- Benefits include employer-contributed pension and savings plans, group insurance, career progression, recognition programs, health and wellness support, and recreation and transportation options.
Compensation
- The stated salary range is CAD 101,500–151,500; the posting does not specify the compensation cadence.
Employment conditions
- Employment is conditional on a criminal background check and required clearances for handling and transferring controlled goods.
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