Gestionnaire de projet. Performance produit, programmes clients | Project Manager, Customer Programs Product Performance Office (PPO)
Role Overview
The Project Manager, Customer Programs Product Performance Office role leads cross-program initiatives to improve product reliability, maintainability, availability, and performance.
The work combines product performance, operational excellence, digital transformation, analytics, and data-driven solutions.
The posting states that this is a full-time position, Monday to Friday, with flexible hours.
Key Skills for This Role
Full Job Posting
About Pratt & Whitney Canada
Pratt & Whitney Canada designs and manufactures aircraft engines and is headquartered in Longueuil, Quebec.
The company describes its work as supporting business, general aviation, and regional aircraft and helicopter fleets.
Role overview
The Project Manager, Customer Programs Product Performance Office role leads cross-program initiatives to improve product reliability, maintainability, availability, and performance.
The work combines product performance, operational excellence, digital transformation, analytics, and data-driven solutions.
The posting states that this is a full-time position, Monday to Friday, with flexible hours.
Responsibilities
- Lead and coordinate cross-program Product Performance Integrated Product Teams and Product Management Teams.
- Drive product performance standard work, best practices, and continuous improvement initiatives.
- Manage cross-program optimization, process improvement, and KPI tracking.
- Coordinate annual Product Performance Reviews, goal alignment, and system governance.
- Support reliability, maintainability, and availability capability development and product functional health initiatives.
- Manage digital systems, analytics, and data product transformation from stakeholder requirements through approval, execution, and service entry.
- Collaborate with Engineering, Operations, IT, and Customer Programs teams to align priorities and deliver business objectives.
- Monitor project schedules, risks, deliverables, budgets, and stakeholder communications.
Required qualifications
- Bachelor's degree in engineering, business, information systems, or a related field.
- At least 5 years of experience in project management, product performance, operations, or related technical roles.
- Experience leading cross-functional teams and managing complex initiatives.
- Knowledge of reliability, maintainability, and operational performance processes.
- Strong organizational, analytical, and communication skills.
- Working knowledge of English is required for reading technical documentation and communicating with international colleagues, customers, and suppliers.
Preferred qualifications
- Experience in aerospace, aftermarket support, MRO, or regulated industries is preferred.
- Familiarity with digital transformation, analytics platforms, and data-driven operations is preferred.
- Understanding of product performance systems, KPI management, and continuous improvement and quality methodologies such as CORE and AS9100 is preferred.
- PMP certification or equivalent project management experience is an asset.
- Knowledge of Agile project management methodologies is preferred.
Workplace
- The description says the position is performed exclusively onsite and is based in Longueuil or Mississauga.
- The position is part of a French-speaking work environment and requires working knowledge of English.
Compensation
- The posting lists a salary range of CAD 101,500 to CAD 151,500; it does not state a compensation cadence.
- Annual incentive compensation may be available depending on position level and other factors; payment is not guaranteed.
Benefits
- Benefits include a pension and savings plan with employer contributions, group insurance, health and wellness programs, and career progression opportunities.
- Other listed offerings include recognition programs, a recreational and sports club, nearby daycares, transit accessibility, and free parking.
Employment conditions
- The selected candidate must complete a criminal background check and obtain applicable clearances for handling and transferring controlled goods; employment is conditional on successful completion.
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