Gestionnaire de projet. Performance produit, programmes clients | Project Manager, Customer Programs Product Performance Office (PPO)

Role overview

Key responsibilities

• Lead cross-program Product Performance IPTs and Product Management Teams.
• Drive standards, best practices, continuous improvement, optimization, process improvement, and KPI tracking.
• Coordinate annual performance reviews, goal alignment, and systems governance.
• Support reliability, maintainability, availability capabilities, and product functional health.
• Manage digital systems, analytics, and data product transformation through the full lifecycle, from stakeholder requirements to approval, execution, and service entry.
• Coordinate with Engineering, Operations, IT, and Customer Programs; track schedules, risks, deliverables, budgets, and communications.

Required qualifications

• Bachelor’s degree in engineering, business, information systems, or a related field.
• At least five years of experience in project management, product performance, operations, or related technical roles.
• Experience leading cross-functional teams and complex initiatives; knowledge of reliability, maintainability, and operational performance processes.
• Strong organizational, analytical, and communication skills.
• Working English proficiency for technical reading and written or spoken communication with international colleagues, customers, or suppliers.

Preferred qualifications

• Experience in aerospace, aftermarket support, MRO, or regulated industries.
• Familiarity with digital transformation, analytics platforms, and data-driven operations.
• Understanding of product performance systems, KPI management, and continuous improvement or quality methods such as CORE and AS9100.
• PMP certification or equivalent project management experience is preferred; Agile project management knowledge is also listed.

Benefits

• Benefits include pension and savings plans with employer contributions, group insurance, career progression, recognition programs, and health and wellness support.
• Additional offerings include a recreational and sports club, nearby daycares, transit accessibility or programs, and free parking.

Salary range

• The posting gives a salary range of CAD 101,500–151,500 without stating the pay period.

Employment conditions