Gestionnaire adjoint(e) de produits, Intégrations de l’écosystème

Role overview

Individual responsibilities

• Deliver customer and third-party care-provider SSO integrations from analysis and requirements through development, testing, launch, and post-launch stabilization.
• Coordinate teams, timelines, dependencies, risks, decisions, data exchange, and issue resolution.
• Translate stakeholder needs into product requirements, user stories, acceptance criteria, process flows, and customer journeys.
• Work with Design, Engineering, Architecture, Security, and Customer Identity and Access Management teams to define and validate SSO and identity federation solutions, including SAML 2.0 and OIDC.

Shared responsibilities

• Help manage the ecosystem integration roadmap, backlog, and implementation plan across workstreams.
• Prioritize opportunities by participant value, strategic fit, implementation effort, risk, and reuse; support clear ownership and coordination.
• Develop reusable integration templates for customer onboarding, provider connectivity, data exchange, monitoring, and operational support.
• Coordinate launch readiness and monitor adoption, authentication success, reliability, failures, support volume, and participant experience.

Experience and education

• At least five years of digital product management experience, including expertise integrating identity or single sign-on features.
• A university degree or equivalent experience in business, technology, engineering, design, or quantitative sciences.
• The posting also lists two to four years of related experience in product management, business analysis, technology implementation, platform integration, or a related role; experience with SSO, APIs, identity management, or third-party solutions is an asset.

Capabilities

• Turn ambiguous needs into structured requirements, prioritize work, and support product implementation throughout the product lifecycle.
• Understand and explain APIs, data flows, authentication, SAML 2.0, OIDC, identity providers, environments, testing, and production support.
• Build effective working relationships across business, technical, control, operations, and external partner groups.
• Break down complex problems, identify dependencies and risks, evaluate options, and recommend actions.
• Demonstrate proactive follow-through, attention to detail, accountability, and strong written and verbal communication.
• French-English bilingualism is an asset; the successful candidate must communicate in both languages to serve clients outside Quebec.

Work arrangement

• The posting specifies hybrid work.

Salary range

• The stated salary range is CAD 73,725 to CAD 122,875; no pay cadence is specified.

Benefits and development

• Eligible employees may receive medical, dental, mental health, vision, disability, life, adoption, surrogacy, and non-emergency medical coverage; savings and retirement programs; financial education; and paid leave.
• The employer describes learning and development opportunities and a flexible, inclusive environment.