General Manager - Real Estate Brokerage

Overview

Key responsibilities

• include:
• Lead the overall management and growth of the real estate brokerage business, driving strategic initiatives that align with the company’s long-term vision and objectives.
• Develop and execute comprehensive sales strategies designed to achieve ambitious revenue goals and increase market share, while continuously analyzing performance metrics to refine approaches.
• Manage and enhance sales team performance by setting clear Key Performance Indicators (KPIs), providing ongoing training and mentorship, and systematically tracking progress to ensure consistent achievement and improvement.
• Build and nurture strong, lasting relationships with developers, landlords, investors, and key clients through effective communication, trust-building, and delivering tailored solutions that address their unique needs.
• Identify and pursue new brokerage opportunities and strategic partnerships that have the potential to expand the company’s reach and diversify revenue streams, while carefully assessing risks and benefits.
• Oversee all aspects of deal negotiation and closing processes to ensure favorable terms, timely execution, and high client satisfaction, while maintaining thorough documentation and compliance with regulatory requirements.
• Monitor market trends, competitive activities, and pricing dynamics diligently, utilizing this information to make informed business decisions and stay ahead in a rapidly evolving real estate landscape.
• Ensure the effective use of Customer Relationship Management (CRM) systems, sales reporting, pipeline management, and performance tracking tools to optimize team productivity and maintain data accuracy.
• Continuously improve internal processes, enhance customer experience, and increase operational efficiency by identifying bottlenecks and implementing best practices across all levels of the brokerage operation.
• Represent the company professionally and proactively with clients, partners, and stakeholders to strengthen the brand reputation and foster goodwill within the real estate community and beyond.

Required Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, Real Estate, or a related field
• 5+ years of senior leadership experience managing real estate sales teams, including prior roles such as General Manager, Sales Director, Brokerage Manager, or Commercial Director
• Proven track record in residential apartment sales, sales conversion rate improvement, and leading sales teams of 15+ agents or staff
• Strong knowledge of the Riyadh residential real estate market (apartments)
• Hands-on experience with CRM systems and pipeline management
• Expertise in sales target management, performance tracking, lead conversion, and sales team KPI management
• Experience negotiating brokerage agreements, unit allocations, sales terms, and commission structures with developers and property owners
• Arabic language proficiency for client negotiations and daily operations
• Saudi nationality and current residency in Riyadh, Saudi Arabia
• Valid driving license and ability to travel across Riyadh for meetings and site visits

Preferred Qualifications

• Proficiency with Microsoft Office tools (Excel and PowerPoint)
• Experience in real estate market analysis, sales forecasting, and customer journey management
• Established relationships with residential real estate investors and bulk/multiple-unit buyers
• Real estate brokerage-related certification or license in Saudi Arabia
• Sales, leadership, or real estate professional certifications
• Ability to use a mobile phone and laptop for CRM, reporting, and communication
• Flexible availability for evenings/weekends to accommodate client meetings and urgent deal closings

Benefits

• Comprehensive medical insurance coverage
• Pension scheme in accordance with Saudi labor regulations
• Paid annual leave and public holidays
• Professional development and training opportunities