General Manager

About the role

Store leadership and performance

• Analyze results, identify opportunities, and make decisions with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling; manage the daily store budget in support of the P&L.
• Source, select, and develop people; coach and give feedback; train employees and hold the team accountable for performance.
• Lead implementation and execution of Standard Operating Procedures and initiatives; use action plans to improve efficiency and productivity.
• Create an inclusive environment and use OMNI to deliver a frictionless customer experience.
• Perform Service Leader duties, represent the brand, understand competitors, promote community involvement, and ensure compliance standards are met.

Qualifications

• 3–5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results and communicate effectively with customers and employees.
• Able to maneuver around the sales floor, stock room, and office; work around chemicals; and lift or carry up to 30 lbs.
• Able to work a flexible schedule, including nights, weekends, and holidays, and travel as required.
• Business acumen, time-management skills, and strong planning and prioritization skills.

Compensation

• Salary range is $66,500–$88,100; the posting does not state a pay cadence.
• Employee pay varies based on qualifications, experience, skill level, competencies, and work location.

Benefits

• Benefits listed include merchandise discounts, paid time off, donation and volunteer-time matching, RRSP, employee stock purchase plan, medical, dental, vision, life insurance, virtual health care, and maternity/parental top-up for eligible employees.

Work setting

• Store duties include working around the sales floor, stock room, and office; the role may require travel and flexible scheduling.