Assistant Manager

Role overview

What you'll do

• Support strategies and processes to drive store sales and deliver results with a customer-centric approach.
• Recruit, hire, and develop productive Brand Associate and Expert teams.
• Own an assigned area and implement plans to maximize efficiency and productivity.
• Perform Service Leader duties and ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement and use omni-channel capabilities to deliver a frictionless customer experience.
• Ensure compliance standards are met.
• Teach and coach Leads, Experts, and Brand Associates to develop a high-performing team.

Who you are

• Current or former retail employee with one to three years of retail management experience.
• High school graduate or equivalent.
• Able to communicate effectively with customers and team members to meet goals.
• Passionate about retail, able to thrive in a fast-paced environment, and driven by metrics.
• Able to lead, inspire, coach, and mentor others.
• Available for a flexible schedule including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology and move around the sales floor, stockroom, and office.
• Able to lift up to 30 pounds and travel as required.

Pay

• Hourly pay range is $24.30–$32.25; actual pay varies based on qualifications, experience, skills, competencies, and work location.

Benefits

• Benefits for eligible employees include merchandise discounts, paid time off, donation and volunteer-time matching, retirement savings and employee stock purchase plans, insurance, virtual health care, and parental top-up.

Workplace

• Store-based role involving work on the sales floor, in the stockroom, and in the office.