General Manager – Multiple Vacancies | GCC

Role Overview

Key Job Responsibilities

• Develop and monitor financial and operational plans, aligning with hotel and operating division objectives.
• Create annual budgets and business plans, recommending capital improvements to enhance hotel assets and brand loyalty.
• Oversee delivery of superior guest services, ensuring prompt responses and effective resolution of complaints and requests.
• Maintain product quality and service standards throughout the hotel.
• Establish and maintain preventative maintenance programs to safeguard the physical assets of the hotel.
• Develop strategic marketing opportunities and tactical sales plans to maximize revenue generation.
• Oversee execution of marketing plans and yield management efforts to maximize revenue, RevPAR, and occupancy levels.
• Optimize banquet/outlet space usage and manage other revenue streams such as IT and rental to maximize profits.
• Collaborate with the Regional Corporate Office to ensure optimum productivity levels in all hotel areas.
• Liaise with government authorities to ensure alignment with legislation.
• Drive colleague development initiatives and plans to enhance operating and service performance.
• Develop and maintain relationships with key community contacts, ensuring a visible presence and effective handling of media/community inquiries.

Additional Responsibilities

Requirements

• Experienced and dynamic hotel management professional with a strong track record in hotel management.
• Passion for delivering outstanding results and exceptional guest satisfaction.