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General Manager

Leeds Teaching Hospitals NHS Trust
Leeds, GBR
Full-time
Senior
Onsite
Discovered Today
Urgent and emergency careOperational managementMultidisciplinary team leadershipPerformance managementQuality and patient safety governanceWorkforce planning

Full Job Posting

Role overview

General Manager for the Urgent Care Clinical Service Unit at Leeds Teaching Hospitals NHS Trust.

The CSU includes three Emergency Departments, same day emergency care, two acute medicine wards and a Primary Care Access Line across the Trust’s two main hospital sites.

The postholder is accountable for safe, effective and timely services within available resources.

Key responsibilities

  • Lead operational delivery, performance, quality, workforce and financial management across the CSU.
  • Lead senior managers and multidisciplinary teams across sites; deliver urgent and emergency care standards and performance plans.
  • Oversee governance, risk, patient safety and continuous improvement; lead demand, capacity, workforce and financial planning.
  • Drive service transformation, pathway redesign, digital innovation and the Leeds Improvement Method.
  • Develop business cases, contracting arrangements and strategic plans; work with Leeds partners to improve access, flow, outcomes and patient experience.
  • Support the Clinical Director and Head of Nursing in setting CSU strategy and management priorities.

Candidate requirements

  • Postgraduate qualification or equivalent senior management experience within urgent and emergency care, supported by continuing professional development.
  • Substantial recent operational management experience in a large, complex acute healthcare organisation; urgent or unplanned care experience is ideal.
  • Proven multidisciplinary team leadership across sites and delivery of safe, high-quality services, performance standards and complex change.
  • Strong strategic, programme and project management skills, including workforce planning and management of significant, complex budgets.
  • Highly developed analytical, digital, influencing, negotiation and communication skills; ability to use data and business intelligence to drive improvement.
  • Sound knowledge of the NHS, current policy and urgent and emergency care priorities.
  • Resilient, inclusive and politically astute leadership; able to manage competing priorities, work under pressure and build partnerships.

Trust values and priorities

The Leeds Way emphasizes working together to support each other and deliver the best possible patient care.

Trust values include responsibility, openness and honesty, teamwork and kindness.

Trust priorities are people, improvement and innovation, partnerships and outcomes; its purpose is excellent, safe and sustainable care for every patient every time.

Application information

  • The Trust may close the advert early if it receives a high number of suitable applications.
  • Skilled Worker sponsorship is subject to UK eligibility criteria and salary-threshold concessions.

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