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General Manager

Kana Hotel Group
Knoxville, USA
Full-time
Mid · 1+ years experience
Onsite
Discovered 4 weeks ago

Full Job Posting

  • Medical
  • Vision
  • Dental
  • 401K
  • Immediate Pay- earned wage access!
  • Vacation time
  • Sick time
  • Holiday pay
  • Bonus opportunities
  • Brand-specific employee discounts
  • Long term/short term disability
  • Life insurance
  • Supports revenue and cost objectives by revenue generation and cost control using all applicable marketing and planning tools that maximize return to the hotel
  • Driving employee engagement by serving as a working leader to all team members
  • Monitors and Controls labor, scheduling (once a week), and inventory (at least every 2 weeks)
  • Participate in P&L review
  • Aims to meet or exceed budgeted Gross Operating Profit
  • Conflict resolution for guest services and internal team members
  • Enforces and Evaluates cash and credit card procedures by company and brand standards
  • Collaborate with Corporate on all accounting including accounts payable and receivable
  • Management of payroll submission, approval, and all employee maintenance files
  • Provides leadership and support to all department managers
  • Collaborates with ownership and management to strategize operational procedures and company goals
  • Conduct regular meetings with department managers and team members for updates and training
  • Conduct employee meetings such as interviews, performance evaluations, disciplinary action, and terminations
  • Conducts regular audits in brand and company systems to ensure compliance with all policies and procedures for renting rooms
  • Various reporting requirements for P&L, guest service, personnel administration
  • Overseeing and managing all departments and working with each department on a daily basis by coaching employees and identifying areas of improvement
  • Determining staff hiring needs, recruitment, and collaborating with department managers
  • Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and driving overall improvements
  • Other duties as assigned
  • 1-3 years of Hospitality experience required
  • Previous management experience
  • Must be certified by hotel brand as required
  • Bachelor’s Degree in Hospitality or Business preferred
  • Ability to plan and organize the activities of others
  • Ability to express ideas clearly using effective word choice, grammar & tone both in written and oral communications
  • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions
  • Ability and flexibility to work various shifts including nights, weekends, and holidays

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