General Manager

Company Description

Job Description

• We are seeking an experienced and visionary General Manager to lead our operations in Novotel Tahliah Jeddah, Saudi Arabia.
• As the captain of our organization, you will drive operational excellence, foster a dynamic team culture, and deliver exceptional results in a fast-paced, customer-focused environment.
• This is an exciting opportunity to make a meaningful impact while leading a talented team toward shared success.
• Lead, mentor, and develop a high-performing team, creating a positive work environment that promotes collaboration, innovation, and professional growth
• Oversee all operational aspects of the organization, ensuring efficiency, quality standards, and compliance with company policies and local regulations
• Drive financial performance by managing budgets, controlling costs, optimizing revenue streams, and delivering measurable business results
• Serve as the primary point of contact for key stakeholders, partners, and clients, building and maintaining strong relationships that support business objectives
• Develop and implement strategic initiatives that enhance operational performance, streamline processes, and drive continuous improvement
• Champion a customer-centric culture by establishing systems and practices that consistently exceed customer expectations and satisfaction
• Analyze performance metrics and market trends to inform decision-making, identify opportunities for growth, and adapt strategies in response to changing business conditions
• Promote sustainability and organizational responsibility while maintaining operational efficiency and profitability

Skills & Competencies

• Exceptional leadership and team management abilities with a proven track record of building and motivating high-performing teams
• Strong problem-solving skills with the ability to make decisive decisions under pressure
• Excellent communication and interpersonal skills; ability to inspire enthusiasm and convey expertise across all organizational levels
• Advanced financial acumen, including budget management, financial analysis, and performance optimization
• Strategic thinking and business development capabilities with a focus on growth and innovation
• Proficiency in process improvement and change management methodologies
• Strong analytical skills with the ability to interpret data and drive evidence-based decision-making
• Fluency in English; additional language proficiency is a plus

Experience

• Minimum 5-7 years of progressive management experience in a similar operational or general management role
• Proven experience leading and developing diverse teams in a multi-functional environment
• Demonstrated success in driving operational efficiency, cost control, and revenue optimization
• Experience building and leveraging professional networks to support business objectives
• Track record of successfully implementing strategic initiatives and managing organizational change

Domain Expertise

• Operations management and process optimization
• Financial management and performance metrics analysis
• Stakeholder and relationship management
• Sustainability and corporate responsibility practices
• Market analysis and business development in dynamic, competitive environments