General Manager

About This Role

About the role:

Own and lead the ISM business with full P&L responsibility, steering revenue, profitability, and market share to new heights. Guide the strategic roadmap, align with Board‑level priorities, and ensure strong financial discipline across CAPEX and OPEX. Oversee a diverse industrial portfolio Electrical Solutions (LV Panels & MV Switchgear) and steel products driving competitiveness, capacity growth, and new revenue channels. Build a customer‑obsessed, innovation‑driven organization where continuous improvement, operational excellence, and talent development fuel sustainable success.

Key Accountabilities:

• Own overall P&L and ensure achievement of revenue, volume, and profitability targets.
• Prepare, control, and present annual CAPEX and OPEX budgets.
• Lead the business using effective business development strategies, market opportunities, and management tools.
• Oversee ISM’s two core offerings: Electrical Solutions (LV Panels and MV Switchgear) and complementary steel products (containers, enclosures, fuel tanks, E Houses, and mufflers).
• Develop and present annual objectives, business plans, strategies, and budget proposals to the Board, including policy improvement recommendations.
• Ensure strict compliance with corporate identity, branding, quality standards, and the company management system.
• Drive continuous improvement initiatives to enhance efficiency, reduce costs, and optimize operations.
• Ensure complete customer satisfaction across all aspects of the business.
• Strengthen public relations and sales promotion activities to increase market awareness and brand visibility.
• Diversify the customer base and revenue streams while growing market share and company offerings.
• Support expansion of production capacity and enhance the competitiveness of market offerings.
• Lead people development by improving professionalism, motivation, performance, and implementing succession planning.
• Promote knowledge transfer, R&D initiatives, product quality enhancement, and development of new products.

Knowledge, Skills, and Aptitude:

Educational Qualifications and Certifications:

• University Degree in Business Administration or Engineering.

Knowledge:

• Detailed knowledge of the product, sectors, industries and the economic market they operate in.

Technical Skills:

• Strong PC literacy with exceptional proficiency in MS Office.

Language Skills:

• Fluency in both English and Arabic.
• Good communication skills, both written and verbal.

Experience:

• Minimum 20 years’ experience within the same industry.
• Minimum 5 years in senior management.

To view the benefits offered by Zahid Group, please visit our Total Rewards page at Careers.Zahid.com.