General Manager

About the role

Key Accountabilities

• Own overall P&L and ensure achievement of revenue, volume, and profitability targets.
• Prepare, control, and present annual CAPEX and OPEX budgets.
• Lead the business using effective business development strategies, market opportunities, and management tools.
• Oversee ISM’s two core offerings: Electrical Solutions (LV Panels and MV Switchgear) and complementary steel products (containers, enclosures, fuel tanks, E Houses, and mufflers).
• Develop and present annual objectives, business plans, strategies, and budget proposals to the Board, including policy improvement recommendations.
• Ensure strict compliance with corporate identity, branding, quality standards, and the company management system.
• Drive continuous improvement initiatives to enhance efficiency, reduce costs, and optimize operations.
• Ensure complete customer satisfaction across all aspects of the business.
• Strengthen public relations and sales promotion activities to increase market awareness and brand visibility.
• Diversify the customer base and revenue streams while growing market share and company offerings.
• Support expansion of production capacity and enhance the competitiveness of market offerings.
• Lead people development by improving professionalism, motivation, performance, and implementing succession planning.
• Promote knowledge transfer, R&D initiatives, product quality enhancement, and development of new products.

Educational Qualifications and Certifications

• University Degree in Business Administration or Engineering.

Knowledge

• Detailed knowledge of the product, sectors, industries and the economic market they operate in.

Technical Skills

• Strong PC literacy with exceptional proficiency in MS Office.

Language Skills

• Fluency in both English and Arabic.
• Good communication skills, both written and verbal.

Experience

• Minimum 20 years’ experience within the same industry.
• Minimum 5 years in senior management.
• To view the benefits offered by Zahid Group, please visit our Total Rewards page at Careers.Zahid.com.