GENERAL MANAGER
Skills
About This Role
Overview
Develop and implement the hotel s overall financial strategy, including budgeting, revenue management, and cost control.
Direct and coordinate all major property initiatives, including capital projects, renovations, and customer service improvements.
Strategically align the operations of the hotel with the vision of the Owners and Kerten Hospitality.
Direct the crafting and implementation of unique guest experiences that highlight the property's heritage.
Supervise the maintenance and upkeep of the hotel, ensuring its uniqueness and heritage are preserved.
Ensure the hotel's operations are compliant with all legal and regulatory requirements, focusing on health, safety, and environmental standards.
Act as the primary liaison between hotel management and owners, ensuring alignment and compliance with all agreements.
Oversee and ensure compliance with operational standards and policies, maintaining the highest level of service quality.
& Skills
- Bachelor s degree preferred. Diploma in hotel management, hospitality, is advantageous.
- Minimum 5 years experience in management within the hospitality industry in a luxury property with a proven track record of maintaining high standards of service.
- Strategic mindset and analytical skills to anticipate market trends, identify business opportunities, and make informed decisions that drive competitive advantage and business success.
- Sound judgment and decision-making capabilities to evaluate options, assess risks, and make informed decisions that align with the organization's goals and values.
- Pre-Opening experience is a plus.
- Exceptional problem-solving skills.
- Excellent leadership, training, and cost-control skills.
- Fluent in English and Arabic is an advantage.
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