General Manager - Healthcare

General Manager – Healthcare

📍 Dubai, United Arab Emirates

About Us

• DPFMC Clinic is an established multidisciplinary healthcare provider offering services including:
• Physiotherapy
• Family Medicine
• Osteopathy
• Podiatry
• Rehabilitation

• Medical Aesthetics & Wellness

Key Responsibilities

• Oversee the daily operations of the clinic and ensure smooth workflow across all departments
• Lead and manage administrative, reception, nursing, allied health, and support teams
• Take a lead role in recruitment, onboarding, staff supervision, performance management, disciplinary processes, and staff terminations in line with UAE labour law and company policy
• Drive operational efficiency, accountability, patient satisfaction, and staff performance
• Implement and monitor KPIs, reporting systems, and operational targets
• Work closely with Directors and senior clinicians to support business growth and operational strategy
• Ensure compliance with DHA, MOHRE, insurance, and internal operational standards
• Oversee HR functions including attendance management, leave coordination, workplace investigations, conflict resolution, staff retention, and workplace culture
• Manage vendor relationships, procurement, maintenance, and operational logistics
• Support the growth and operational integration of aesthetics and wellness services
• Handle escalated patient and staff concerns professionally and efficiently
• Assist with budgeting, revenue monitoring, and operational cost management
• Promote a strong workplace culture focused on professionalism, teamwork, integrity, accountability, and patient care

Requirements

• Minimum 5 years’ experience in healthcare operations or clinic management within the UAE
• Previous experience in a General Manager, Operations Manager, Practice Manager, or senior healthcare management role preferred
• Strong HR management experience is essential
• Strong understanding of UAE labour law, healthcare operations, and DHA regulatory requirements
• Experience managing multidisciplinary healthcare teams
• Strong leadership, communication, and conflict-resolution skills
• Highly organized with excellent administrative and operational abilities
• Experience with healthcare systems, scheduling, reporting, and KPI management
• Commercial awareness and ability to support business growth initiatives
• Bachelor’s degree in Healthcare Management, Business Administration, Human Resources, or related field preferred

Preferred Attributes

• Leadership-driven and solutions-focused
• Strong operational and people-management skills
• Ability to work under pressure and manage multiple priorities
• High level of professionalism and discretion
• Passion for healthcare service excellence and continuous improvement

What We Offer

• Opportunity to work within a growing and respected healthcare group
• Leadership role with autonomy and influence
• Collaborative multidisciplinary environment
• Opportunity to contribute to the growth of aesthetics and wellness services
• Competitive salary package based on experience
• To apply, please send your CV and cover letter via Linked in.