General Manager
Full Job Posting
General Manager – Charlotte, NC
$110,000–$150,000 | Full Benefits | Leadership Role
Door Works is seeking a driven, hands-on General Manager to lead our service and installation teams in Charlotte, NC. This role oversees daily operations, field performance, scheduling, inventory, safety, and profitability — ensuring exceptional customer experiences and strong financial results.
What You’ll Do
Lead service & installation operations
Manage dispatch, scheduling, and technician performance
Oversee inventory, fleet maintenance, and operational reporting
Partner with Sales to drive revenue and margin
Maintain OSHA compliance and safety training
Resolve customer concerns and uphold quality standards
Assist with hiring, onboarding, and team development
What You Bring
- Operations leadership experience (home services preferred)
- Knowledge of residential & commercial garage doors
- Experience with ServiceTitan strongly preferred
- Strong financial & data analysis skills
- Excellent communication and leadership abilities
- Valid Driver’s License
What We Offer
- Competitive salary: $110K–$150K
- Health, Dental, Vision
- PTO & Paid Holidays
- 401(k) with match
- Employer-paid Life, LTD & STD
- Growth opportunities within a leading residential services organization
- If you’re ready to lead teams, improve operations, and drive results — apply today and grow with Tip Top. 🚪
- Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
- All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
- This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
- Pay Range
- $110,000 — $150,000 USD
- By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
Qualifications
- Knowledge of residential & commercial garage doors
- Strong financial & data analysis skills
- Excellent communication and leadership abilities
- Valid Driver’s License
Preferred Qualifications
- Operations leadership experience (home services preferred)
- Experience with ServiceTitan strongly preferred
Responsibilities
- Lead service & installation operations
- Manage dispatch, scheduling, and technician performance
- Oversee inventory, fleet maintenance, and operational reporting
- Partner with Sales to drive revenue and margin
- Maintain OSHA compliance and safety training
- Resolve customer concerns and uphold quality standards
- Assist with hiring, onboarding, and team development
About Guild Garage Group
Private alliance of residential garage-door service companies supporting local owners, employees, and customers.
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