Garage Service Advisor / Auto Workshop
Skills
About This Role
Overview
**Job Title:** Auto Workshop Service Advisor *(UAE Experience Required)*
**Employment Type:** Full-Time
**Salary:** AED 3,000 – 4,000 per month
Job Summary
We are looking for a skilled and customer-oriented Service Advisor to join our auto workshop/garage team.
The ideal candidate must have hands-on experience in a UAE-based workshop or garage environment and the ability to manage customer interactions, job cards, and service coordination efficiently.
The Service Advisor will act as the main link between customers and technicians, ensuring smooth workflow and high customer satisfaction.
Customer Handling
- Welcome customers and understand their vehicle concerns
- Explain repair and maintenance requirements clearly
- Provide professional advice on vehicle care and services
Workshop Coordination
- Open job cards and ensure all details are recorded correctly
- Coordinate with technicians for job progress and priority
- Ensure timely completion of repairs and services
Estimation & Follow-up
- Provide accurate cost estimates and timelines
- Update customers on job status regularly
- Follow up after service completion for feedback
Sales & Upselling
- Recommend additional repairs or preventive maintenance
- Promote workshop services, packages, and offers
Administrative Tasks
- Maintain proper records of jobs and customer history
- Prepare invoices and assist with billing
- Schedule service appointments and reminders
Experience
- Minimum 2–3 years experience as a Service Advisor in a UAE auto workshop/garage
- Good knowledge of automotive repairs and maintenance
Skills
- Strong communication and customer service skills
- Basic computer knowledge (job cards, invoicing systems)
- Ability to handle multiple customers and tasks efficiently
- Problem-solving attitude and attention to detail
Preferred Qualifications
- Diploma or certification in Automotive Engineering (preferred)
- Familiarity with spare parts and workshop operations
Working Conditions
- Fast-paced auto workshop environment
- Direct interaction with customers and technicians
- May require extended hours depending on workload
How to Apply
Interested candidates can send their CV to:
hr@veslamotors.com
hr.assist@veslamotors.com
Don’t forget to mention the job position in the subject of your email.
Pay: AED3,000.00 - AED4,000.00 per month
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