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FYE First Year Navigator (Fall 2026)

Southwestern Michigan College
Dowagiac, USA
Part Time, Temporary
No Prior Experience Required
Onsite
USD 13.73-13.73 hourly
Discovered 1 months ago

Full Job Posting

Required Qualifications

  • Current SMC student in good academic and conduct standing
  • Strong, comprehensive knowledge of SMC , campus, and available resources
  • Strong interpersonal, verbal, and written communication skills
  • Demonstrated reliability, punctuality, and a customer-service-oriented mindset
  • Comfortable speaking in front of small-to-medium groups of peers

Preferred Qualifications

  • Active involvement in or completion of campus leadership training/programming (or a strong desire to develop leadership skills)
  • Experience with Google Suite and Canva

Other Information

  • Partner with staff to co-lead workshops and events for first-year students. Share personal, authentic insights on key transition topics such as time management, getting involved in campus clubs, utilizing campus resources, and effectively communicating with professors.
  • Assist the FYE Manager in planning and executing one student-led event in FYE each Fall and Spring semester to engage new students.
  • Serve as an approachable, knowledgeable point of contact for first-year students seeking advice, campus directions, or resource referrals.
  • Draft monthly student-focused features, advice columns, and resource highlights for the department’s monthly newsletter.
  • Assist in the design and distribute creative promotion for FYE initiatives, ensuring messaging resonates with first-year students.
  • Oversee the front desk atmosphere, ensuring all visiting students, families, and staff receive a warm, professional, and helpful greeting.
  • Assist with office operations, including answering phone and email inquiries, directing walk-in traffic, maintaining lobby materials, and helping students navigate campus portals (i.e., registration systems, advising scheduling tools, tutoring scheduling, etc.).
  • Active enrollment and participation in Leadership SMC as a core component of professional development. Navigators apply program curriculum directly to the front lines of the department, serving as primary support for our operational needs, event logistics, and peer-facilitation efforts.
  • The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.

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