Funeral Director
Role Overview
The Funeral Director is the primary contact for families and estate representatives during bereavement.
Guides funeral decisions and arrangements with empathy, respect, and sensitivity to cultural, spiritual, and personal preferences.
Coordinates services, logistics, regulatory compliance, records, facility needs, and team support while ensuring dignity in the handling of human remains.
Key Skills for This Role
Full Job Posting
About the position
The Funeral Director is the primary contact for families and estate representatives during bereavement.
Guides funeral decisions and arrangements with empathy, respect, and sensitivity to cultural, spiritual, and personal preferences.
Coordinates services, logistics, regulatory compliance, records, facility needs, and team support while ensuring dignity in the handling of human remains.
Location and work setting
- The role is based at The Simple Alternative Toronto, 275 Lesmill Road, North York.
- Occasional travel to other locations may be needed for operational support.
- The position involves funeral-home, facility, and service-site duties.
Schedule
- 37.5-hour work week on a rotating two-week schedule: Monday–Saturday in week one and Tuesday–Friday in week two.
- Day shifts are 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m.
- Work outside regular hours may be required for emergencies or operational deadlines.
Compensation
- Hiring range is $80,735–$90,555 annually.
Funeral services and administration
- Arrange transportation, preparation, scheduling, venue setup, and service details; guide families through burial, cremation, and other disposition options.
- Coordinate services, complete pre-need arrangements, process payments, and maintain accurate documentation.
- Create memorial stationery, guest books, obituaries, web content, keepsakes, and audiovisual tributes with families.
- Schedule staff, coordinate vendors, prepare vehicles, and provide team guidance during services.
- Oversee or perform embalming, dressing, casketing, cosmetic application, and hair styling where required.
- Complete legal forms and obtain required certificates, permits, cremation applications, and permissions.
- Maintain Navision entries, reports, audits, item tracking, and chain-of-custody records; coordinate transfers and manage invoices and payments.
Facilities and operations
- Coordinate supplies and support upkeep, cleaning, seasonal maintenance, room setup, and vehicle readiness using safe-work practices.
- Set up visitation and funeral rooms, including chairs, furniture, floral tributes, and personal memorabilia.
Qualifications
- Valid Ontario Funeral Director’s Licence – Class 1 in good standing with the BAO, with required annual continuing education credits.
- At least two years directing and arranging in a high-volume environment.
- Previous embalming experience applies only to specified Simple Alternative locations.
- Valid Ontario Class G driver’s licence and clean driving record.
- Knowledge of funeral-service legislation and compliance; proficiency with funeral-management software, Microsoft Office, and Windows systems.
- Empathy, sound judgment, discretion, communication, organization, and ability to support diverse families and collaborate with teams.
Employment and language
Terms of employment are permanent, full-time.
The posting lists English as the language.
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