FSTD Technical Specialist

About the Role

Key Responsibilities

• Provide support for Flight Simulator Training Devices (FSTD) and Cabin Crew Training Devices (CCTD).
• Serve as the primary contact for complex issues related to software, hardware, and performance (QTG).
• Lead and provide technical support and on-the-job training to engineers and technicians.
• Offer short-term dispatch support during Aircraft on Ground (AOG) situations.
• Manage software configuration control across all training devices.
• Debug, identify, and actively participate in resolving complex software, hardware, and performance issues.
• Develop, implement, test, integrate, and present fixes (local or from CAE-MTL) on all simulators.
• Monitor simulator issues and action/update assigned tasks.
• Participate in project reviews as required.
• Review system design and architecture to ensure compliance with project and customer requirements.
• Support the CAE-MTL team during installation, focusing on software integration, performance-QTG, and hardware requirements.
• Engage in the acceptance process, including the review and acceptance of the initial Master QTG.
• Act as the main point of contact for relevant authorities regarding recurrent evaluations, post-evaluation status reports, and general authority communications.
• Participate in regular technical meetings, National Aviation Authority (NAA) evaluation debrief meetings, and Service Level Agreement (SLA) review meetings with CAE management and/or the customer.
• Collaborate with customers, engineers, and authorities.
• Coordinate with CAE Customer Service to follow up on business-critical issues.
• Support Service Level Agreements within the Middle East Region, with potential for international travel.
• Comply with local and global CAE Environmental Health & Safety standards, instructions, and safe working procedures.
• Exercise duty of care for personal health and safety, and that of others affected by work activities.

Qualifications and Experience

• Candidates should possess 5-10 years of relevant experience.
• Demonstrated technical proficiency in flight simulation software and integrated systems.
• Career Development
• CAE offers opportunities for professional development and internal career progression. The role provides exposure to cross-functional technical collaboration and hands-on experience with advanced flight simulation software and integrated systems.