Courseware Developer

Role overview

Courseware development

• Creates presentations, training manuals, instructional videos, interactive training tools, eLearning modules, and supporting materials.
• Uses Microsoft Office, Adobe Creative Cloud, and authoring tools such as Articulate Storyline and Rise.
• Integrates and publishes assets in approved content authoring, delivery, and content management systems.
• Applies technical content accurately and identifies gaps or ambiguities for clarification.

Quality and collaboration

• Maintains visual, instructional, and technical consistency with established templates and standards.
• Performs quality assurance and functional testing of navigation, media playback, and assessments.
• Collaborates with stakeholders, incorporates feedback through review cycles, and supports courseware updates and sustainment.
• Follows workflows, version control practices, and documentation standards; contributes ideas for improved templates and asset reuse.
• Uses AI-enabled tools as appropriate with sound judgment and human oversight.

Minimum qualifications

• Can develop work from defined requirements while maintaining quality and consistency.
• Can identify content gaps and ambiguities, perform quality assurance and functional testing, and follow workflows and documentation standards.
• Can manage concurrent tasks and collaborate professionally with stakeholders.
• Willing to learn and adapt tools and techniques; comfortable using AI-enabled tools with human oversight.
• Able to travel to client sites approximately 10%.

Preferred qualifications

• Undergraduate degree in Education; other fields of study will be considered.
• Three or more years of courseware development, instructional design, or related experience.
• Experience with Microsoft Office, Adobe Creative Cloud, and Articulate Storyline or Rise.
• Working knowledge of instructional design and adult learning; experience in aviation or another regulated industry is advantageous.
• Experience with structured workflows, AI-enabled tools, or learning management systems is preferred.
• Bilingual English and French proficiency is preferred.

Benefits

• Benefits include group insurance, telemedicine and employee assistance, employee stock purchase plan, group RRSP, pension plan, sabbatical leave, flex time, and enhanced parental leave.

Travel

• The role requires approximately 10% travel to client sites.