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Front Office- Treatment Coordinator (Bilingual)

Community Dental Partners
Lubbock, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Job Responsibilities:

  • The Treatment Coordinator must understand and comprehend all of the day-to-day duties of front office staff.
  • Being able to have a clinical conversation with the patient(s) about the excessive treatment.
  • Accurately prepare the consent forms and get parental approval before treatment begins.
  • Explain insurance benefits and limitations, out of pocket expenses and financing options with the patient and/or parent(s) after the exam.
  • Collect fees per patient’s insurance or visit.
  • In this role, you will help the office manager send claims, codes
  • Must be able to understand pre-authorizations, narratives, and sending PA and intraoral pictures.
  • Provides support to the Greeter and Insurance Specialist.
  • Clean/maintain front office area/lobby
  • Perform other duties as assigned

Basic Qualifications:

  • Education: High School graduate or equivalent
  • Written and verbal communication skills.
  • Customer service
  • Multitasking and prioritizing.
  • Dependability.
  • Problem-solving.
  • Ability to work under pressure.
  • Attention to detail
  • Ability to work as a team player
  • Key Skills and Abilities, Characteristics of a good fit:
  • Knowledge of computer software applications.
  • Effective oral and written communication skills.
  • Ability to communicate effectively with patients and co-workers.
  • Ability to adhere to safety policies and procedures.
  • Ability to use good judgment and maintain the confidentiality of information
  • Strong written and verbal communication skills
  • Ability to work with minimal supervision, self-starter, and demonstrates initiative
  • Flexible and innovative; highly adaptable to the dynamic business environment
  • High engagement; supportive of leadership and role model for company values and guiding behaviors
  • Strong demonstration of task completion and dedication to detail
  • Amazing customer service skills, great at building relationships with new people

Benefits:

  • 401(k)
  • Health (PPO/HSA), Vision, Dental,
  • Disability insurance (STD/LTD)
  • Accident Insurance
  • Life Insurance
  • Employee, Spouse, and Child Life Insurance Options
  • Paid Time Off
  • Holiday Pay
  • Hep B and CPR Certifications
  • Career Growth Opportunities
  • Company provided online learning courses
  • Competitive Compensation
  • Paid training
  • Employee fun days
  • Holiday celebrations
  • Employee Assistance Program (EAP)
  • Perks @ Work, Employee Discount Program
  • Schedule and Location: Family Smiles Lubbock Monday-Saturday (alternating Saturdays and Mondays)
  • CDP is an Equal Opportunity Employer
  • Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law
  • Internal ID: CDP100

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