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Front Office- Treatment Coordinator (Bilingual)

Community Dental Partners
Boerne, USA
Full-time
Mid
Onsite
Discovered Today
Communication

Full Job Posting

Job Responsibilities

  • The Treatment Coordinator must understand and comprehend all of the day-to-day duties of front office staff.
  • Being able to have a clinical conversation with the patient(s) about the excessive treatment.
  • Accurately prepare the consent forms and get parental approval before treatment begins.
  • Explain insurance benefits and limitations, out of pocket expenses and financing options with the patient and/or parent(s) after the exam.
  • Collect fees per patient’s insurance or visit.
  • In this role, you will help the office manager send claims, codes
  • Must be able to understand pre-authorizations, narratives, and sending PA and intraoral pictures.
  • Provides support to the Greeter and Insurance Specialist.
  • Clean/maintain front office area/lobby
  • Perform other duties as assigned

Basic Qualifications

  • Education: High School graduate or equivalent
  • Written and verbal communication skills.
  • Customer service
  • Multitasking and prioritizing.
  • Dependability.
  • Problem-solving.
  • Ability to work under pressure.
  • Attention to detail
  • Ability to work as a team player
  • Key Skills and Abilities, Characteristics of a good fit:
  • Knowledge of computer software applications.
  • Effective oral and written communication skills.
  • Ability to communicate effectively with patients and co-workers.
  • Ability to adhere to safety policies and procedures.
  • Ability to use good judgment and maintain the confidentiality of information
  • Strong written and verbal communication skills
  • Ability to work with minimal supervision, self-starter, and demonstrates initiative
  • Flexible and innovative; highly adaptable to the dynamic business environment
  • High engagement; supportive of leadership and role model for company values and guiding behaviors
  • Strong demonstration of task completion and dedication to detail
  • Amazing customer service skills, great at building relationships with new people

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