{bc}
Apply
naukri

Front Office Assistant Manager

Wynn Al Marjan Island
United Arab Emirates, UAE
Senior
Today
Administrative SupportSchedulingCorrespondenceFilingData EntryOffice Management
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Administrative SupportSchedulingCorrespondence
Smart Apply

Full Job Posting

Overview

  • About the Position:
  • Wynn Al Marjan Island is currently seeking an Assistant Manager Front Office Enclave to join the resort s Front Office Enclave Operations team.
  • The primary duties and responsibilities of this role are: .
  • Oversee the day-to-day operations of the Enclave front desk, ensuring smooth check-in/check-out processes and guest interactions.
  • Supervise and support front office associates assigned to the Enclave area, ensuring adherence to service standards.
  • Handle VIP arrivals, departures, and special requests with discretion and professionalism.
  • Collaborate with housekeeping, concierge, and other departments to ensure guest preferences and expectations are met.
  • Monitor guest feedback and implement service improvements to enhance satisfaction.
  • Assist in staff training, scheduling, and performance evaluations.
  • Ensure accurate billing, reservation handling, and guest profile management.
  • Maintain a strong presence in the lobby and Enclave area to engage with guests and resolve issues proactively.
  • Uphold brand standards and ensure compliance with company policies and procedures.
  • Act as the point of contact in the absence of the Front Office Manager.

About You

  • The ideal candidate for this position will have the following experience and qualifications:
  • Minimum of 3 5 years of experience in front office operations, with at least 1 2 years in a supervisory role.
  • Experience in luxury hospitality or VIP guest handling preferred.
  • Five-star experience required; ultra-luxury (ultra five-star) experience preferred.
  • Strong leadership, communication, and organizational skills.
  • Proficiency in property management systems and Microsoft Office.
  • Fluency in English; additional languages are a plus.
  • Professional appearance and a guest-centric attitude.
  • Flexible schedule, including weekends, holidays, and evenings.
  • May involve standing for extended periods and occasional lifting of guest luggage or amenities.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Wynn Al Marjan Island

Telemarketer

United Arab Emirates, UAE

3 days ago

Coordinator - Gaming Marketing Services

United Arab Emirates, UAE

3 days ago

Sous Chef Pastry

United Arab Emirates, UAE

4 days ago

Butler - Butler Services

United Arab Emirates, UAE

4 days ago

Head Butler - Butler Services

United Arab Emirates, UAE

4 days ago

Door Attendant

United Arab Emirates, UAE

4 days ago

Bell Attendant

United Arab Emirates, UAE

4 days ago

Agent - Call Center Operations

United Arab Emirates, UAE

5 days ago