Front Office Agent / Receptionist
Role Overview
Front Office Agent / Receptionist at Cheval Maison The Palm Dubai.
Permanent, full-time role with varied shifts and 48 hours per week.
Salary and benefits are described as competitive; no compensation cadence is specified.
Key Skills for This Role
Full Job Posting
Role and schedule
Front Office Agent / Receptionist at Cheval Maison The Palm Dubai.
Permanent, full-time role with varied shifts and 48 hours per week.
Salary and benefits are described as competitive; no compensation cadence is specified.
Key responsibilities
- Greet guests and ensure a seamless check-in and check-out process.
- Handle reservations, inquiries, and requests professionally.
- Provide information about the property, amenities, and local attractions.
- Maintain accurate guest details and transaction records in the property management system.
- Resolve guest concerns promptly and coordinate with other departments for a smooth guest experience.
Requirements
- Previous experience as a Front Office Agent or in a similar hospitality role.
- Strong communication and interpersonal skills.
- Proficiency with property management systems and relevant software.
- Work effectively in a fast-paced environment with attention to detail.
- Flexibility to work evenings, weekends, and holidays.
- Positive attitude and commitment to exceptional guest service.
What the employer offers
- Collaborative and supportive work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
About the property
Cheval Maison The Palm is an all-apartment boutique property on Palm Jumeirah.
The residence includes 131 apartments, a rooftop pool, lobby lounge and food-and-beverage offering, gymnasium, and private parking.
The property is adjacent to Nakheel Mall and near West Beach.
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