Front Desk Administrative Assistant

Essential Responsibilities

• The Front Desk Administrative Assistant serves as the primary onsite point of contact supporting our outpatient, ensuring smooth coordination between clients and clinical staff while maintaining an organized and professional work environment. This role plays a critical part in facilitating daily operations and supporting a seamless client experience by managing front desk operations, scheduling client sessions and program services, and providing administrative support to the clinical team. The position also assists with operational needs by helping maintain an efficient, safe, and organized workspace and ensuring alignment with company standards and best practices.

Client Interaction

Administrative Duties

• Manage client check-in and check-out processes, including verifying insurance and collecting co-pays.
• Maintain and update client records accurately in the clinic’s management system.
• Process and organize paperwork, including intake forms, insurance authorizations, and billing-related documents.
• Coordinate communication between clients and clinicians, ensuring smooth scheduling and follow-ups.

Office Management

Confidentiality & Compliance

Education & Experience

Required Skills/Abilities

• 1-3 years of experience in a similar role (Preferred).
• Excellent written and verbal communication skills.
• Proficiency in the use of office equipment.
• Ability to multi-task, and to prioritize and execute tasks in a fast-paced environment.
• Experience with Apple IOS systems.
• Strong organizational and project management skills.
• Computer competence (Microsoft Word, Excel).
• Pay: $21.00 - $24.00 per hour

Schedule

• Fully in-person Monday through Friday.
• Hours: 830am-5pm.