French Renewal Specialist
Role Overview
• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager
Key Skills for This Role
Full Job Posting
Job Description
- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Time Type
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
About Concentrix
Global provider of customer experience solutions and outsourcing services.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Concentrix
Data Engineer
, IND
Job Title: Data Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s b
Sr. Advisor I, Technical Support
Chennai, IND
Job Title: Sr. Advisor I, Technical Support Job Description The Sr Advisor I, Technical Support provides the most advanced technical support to client customers. This position responds to escalated and unresolved calls f
Specialist Physical Security
Bengaluru, IND
Job Title: Specialist Physical Security Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitiou
Sr. Team Leader, Operations
Gurugram, IND
Job Title: Sr. Team Leader, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious
BI Associate
Gurugram, IND
Job Title: BI Associate Job Description Role and Key Responsibilities: • Leverage analytical skills and independent judgement to interpret moderately complex goals, trends, risks, and areas for improvement by collecting,
Account Manager
Gurugram, IND
Concentrix is looking for an Associate Account Manager to grow and manage client customer relationships through renewals, service expansions, and sales. The role involves resolving escalated issues, meeting revenue quota
Data Engineer
, IND
Sr. Advisor I, Technical Support
Chennai, IND
Specialist Physical Security
Bengaluru, IND
Sr. Team Leader, Operations
Gurugram, IND
BI Associate
Gurugram, IND
Senior Databricks Engineer
, USA
RTA WFM
, IND
Account Manager
Gurugram, IND